University Corporate Services
We have two full-time roles available: one permanent and one Fixed-term role until 31st January 2026, both available immediately within the Faculty Cases team.
Summary of the role
The Faculty Cases team provides an ‘end to end’ service for the management of student cases through close joint working with our Education and Academic Services directorate and or Faculties and Academic Departments, and a strong partnership with our legal team.
Faculty Cases support the University’s corporate and Faculty strategies in delivering internationally excellent education by ensuring fair, transparent and legally sound processes for the management of student cases (academic appeals, academic misconduct, complaints and fitness to practice) that are applied consistently across the University and meet the expectations of regulators and the Office of the Independent Adjudicator (OIA). The team provides expert advice, training and policy development to assure the University of compliance with the requirements of regulatory bodies and relevant law, specifically the Consumer Rights and Equality Acts.
Main purpose of the job
Within a team, this role is expected to provide dedicated support across the range of casework at the Faculty level. The post-holder will provide specialist administrative support, and advice and guidance to students and staff in line with University policies and procedures. This will involve working and liaising with academic and professional services staff across all Faculties and a number of professional services.
The role will involve the management and consideration of student cases at the Faculty level, matrix working with Faculty Senior Education Partners in managing risk in the processing and consideration of cases, and reporting to the Policy Officer (Faculty Cases) to provide a dedicated casework service.
The post-holder will support the development and review of the University’s policies, procedures and guidance governing student casework, working with other Professional Services Staff and academic staff across the University to ensure consistency in their application and that they meet the expectations of external regulators.
This post requires candidates with a high level of initiative, the ability to synthesise information and reach reasoned decisions on the evidence available and work effectively with a wide variety of colleagues from across the University.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).
We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Our Equality, Diversity and Inclusion Commitment
We are committed to ensuring reasonable adjustments are available for interviews and workplaces.
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further information
Please contact Lewis Gerry, L.Gerry@exeter.ac.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .