Are you passionate about making a real difference in the lives of learners? We're looking for an enthusiastic and dedicated Learning and Support Worker to join our team! If you're driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support students in their learning journey and empower them to succeed! What the role entails As the Learning and Support Worker at HMP Feltham, you will be responsible for the carrying out of learner inductions, screening and assessment activities for prospective and existing learners, agreeing support needs and starting points for learning and encouraging and motivating prisoners to engage in education. This role reports to the Local Education Manager/Head of Curriculum and is site-based, working 37hrs per week on a full-time, permanent basis. Who are Novus? Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that also include, MOL, Total People, UCEN, and LTE group operations. We are currently rated "Good" by Ofsted. We have partnerships with over 1000 industry and employer partners to ensure our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education. Site information HMP Feltham, officially known as HM Prison Feltham, serves as both a Young Offender Institution (YOI) and a juvenile prison. It accommodates males aged 15-21 who have been remanded in custody or sentenced. The prison's mission is to provide a secure, safe, and rehabilitative environment that encourages positive change and prepares inmates for a successful reintegration into society. Feltham is committed to providing a safe and educational environment where young people and adults can learn new skills in custody to help them on release. Colleague Benefits Successful candidates will be offered a salary of 26,647.40 per annum (plus FTE £5000 London Weighting Allowance), dependant on your level of qualification and experience. Colleagues also receive the following benefits: 35 days annual leave plus 8 bank holidays (Support) 2 hours for wellbeing / personal development per week Significant Pension contributions Retail Discounts Employee Assistance Program Cycle to work scheme Role Responsibilities Provide comprehensive, confidential and impartial information services on educational and training opportunities within the establishment. Facilitate learners to complete assessments and screening, including screening to identify additional learning support needs, using a range of activities including computer-based information and structured discussion as appropriate, action planning and completion of learner compacts. Contribute to the effective allocation of learners to Education, Skills and Works. Conduct In depth screeners for learners within commissioned services. Develop support plans for individual learners indicating key strategies, aids and adaptations to enable progress in learning. Maintain accurate data, sharing with relevant partners and prison colleagues to ensure learners are supported. Work with Teachers and learners to develop and apply aids, adaptations, strategies and approaches to respond to individual learners' needs as detailed in their support plan. Work with learners individually or in a group to engage them in specific programmes or initiatives to develop their skills. Collect and collate relevant information from a range of internal and external systems. Promote engagement and signpost leaners to prison departments and other agencies/stakeholders to support a continuous learning journey in custody and in the community. Ensure that learner records are accurate and maintained in line with GDPR, data protection and LTE Group policies. Participate in continual professional development activities to ensure skills and qualifications are in line with sector best practice and third-party requirements. Compliance with LTE Group & stakeholder policies and procedures including GDPR, Data Protection, Health & Safety legislation and prison security requirements. Understand and follow third party reporting procedures. Attend and participate in LTE Group and third-party mandatory training. Skills, Qualifications and Experience To be successful in this role, you will need to: Hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe) Hold Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe) Commit to positive team working Commit to the achievement of set performance targets Produce accurate and timely reporting Have experience of conducting assessments and supporting learning of individuals and groups (Desirable) Have experience of working with groups of learners with a range of abilities (Desirable) Have experience of successful working in an effective multi-disciplinary team (Desirable) Novus, as part of the LTE Group, is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check. The closing date for this job advert is 23/04/2025. However, the job advert may close early if we receive a good response. Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy