Job Description
Junior/ Client Success Manager | East London | Hybrid
Join a lovely Client Success Team and be the bridge between product innovation and customer satisfaction!
Key Responsibilities:
* Build strong relationships with clients, ensure their goals are met, and foster long-term loyalty.
* Provide excellent support and training (online and in-person), onboarding new clients, and resolving inquiries.
* Collaborate with Product & Commercial teams to refine processes and influence system improvements.
* Spot opportunities for client growth through upselling and enhancing their use of the clients services.
About You:
* 2+ years in fashion (wholesale, logistics, or product development) with Zedonk experience preferred.
* Strong communication, problem-solving, and teamwork skills in a fast-paced environment.
Ready to make an impact? Apply now!