Job Description - Sales Manager (HOT0BERT)
Job Number:
HOT0BERT
Work Locations
Hilton Garden Inn Silverstone Silverstone Circuit Silverstone
Experience the thrill up close...
Craving a front row seat to the world's most exhilarating sporting event? As the Sales Manager – Hospitality at the Hilton Garden Inn Silverstone, you'll be working at a prime location on the start/finish line of the Hamilton Straight at the world-famous Silverstone Circuit, home of the Formula One British Grand Prix.
You'll be responsible for selling our exclusive hospitality packages, offering an exceptional experience while witnessing the action from the best view on the circuit. Silverstone hosts more than just F1 racing; it’s also home to MotoGP, Silverstone Festival and Ferrari Challenge to name a few.
Silverstone is much more than a motorsport circuit! Beyond the thrilling track action, our hotel boasts 197 rooms, 75 feature trackside balconies, offering unbeatable views. Plus, we're seamlessly connected to the Silverstone International Conference & Exhibition Centre which hosts corporate festivals, exhibitions, Christmas parties, conference and meetings, dinners, team building and much much more which brings guests to Silverstone all year round.
A WORLD OF REWARDS
* Free and healthy meals when on duty
* Grow your Career!
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Free Parking
* Discounted attractions at Silverstone
* Free Gym membership
* Modern and inclusive Team Member’s areas
How to thrive in this role
Generating and nurturing relationships whilst selling world-class hospitality to everyone you meet with passion and positivity will be at the heart of this role. Hospitality programme planning for the hotel, and working with clients on their operational plans for them to deliver a success event. Throughout this extraordinary experience you’ll be working collaboratively alongside Silverstone Circuit to develop the marketing, sales generation, inventory management and client management.
What will I be doing?
As Hospitality Sales Manager, you will be responsible for performing the following tasks to the highest standards:
1. Proactive Lead Generation: Generate and convert hospitality sales leads for premier events at Silverstone, including the Formula One British Grand Prix, MotoGP British Grand Prix, and Silverstone Festival.
2. Enquiry Management: Swiftly respond to all enquiries.
3. Relationship Building: Forge strong relationships with Hilton Worldwide Sales to drive national and international sales accounts into the hotel for event hospitality.
4. Sales Proposals: Craft and present compelling sales proposals to clients.
5. Reporting: Deliver insightful weekly sales reports for stakeholder review.
6. Client Hosting: Enthusiastically host clients on event days and at other business-related events.
7. Hospitality Programme Planning: Innovatively lead the planning of hospitality programme to deliver a world-class hospitality experience to our guests.
8. Administration and Marketing: Dynamically oversee the administration and marketing of our hospitality packages.
9. Stakeholder and Supplier Liaison: Proactively liaise with stakeholders and suppliers to ensure we receive the full benefit of partnerships to enhance our hospitality offer.
10. Interdepartmental Cooperation: Collaborate seamlessly with other departments in the hotel and suppliers to create an exceptional guest experience.
11. Customer Service: Promptly and professionally answer customer queries.
12. Brand Collaboration: Strategically liaise with Hilton Brand, PR, marketing, and e-commerce departments to ensure our hospitality offering is included in any brand campaigns.
This role is perfect for someone who is hungry for business, eager to convert leads, and excited to explore new strategies to attract and retain clients. If you thrive in a fast-paced environment and are passionate about delivering exceptional hospitality experiences, we want you on our team!
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
1. Positive attitude and excellent communication skills
2. A proven track record to close a sale.
3. Passion for sales and for achieving targets and objectives
4. Commitment to delivering a high level of customer service
5. Knowledge of Event Hospitality
6. Passion for Motorsport (Desirable)
7. Flexibility to respond to a range of different work situations.
8. Ability to work under pressure and under own initiative.
9. Experience in a sales role handling high-net worth clients in a hospitality environment
10. Flexibility in working hours involved in selling and delivering event hospitality
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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