* An exceptional opportunity to join our high-profile flagship hotel and residences in London.
* The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees.
* Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
* Assist Residents with obtaining services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant's Handbook and Residences Policies and Procedures.
* Assist the team in the service delivery of any manual or otherwise Concierge Assistant task.
* Handle telephone, email and requests made in person and providing detailed information regarding any traditional Concierge services. Anticipate Residents' needs and exceed their expectations.
* Park cars when required.
General requirements
* Minimum 1-2 years experience in Hospitality or Residential Environment.
* Excellent command of English language with confident communication skills. A second language would be an advantage.
* Computer literate. Problem solving and multi-tasking skills.
* UK Driving License and experience driving luxury cars.
At the Peninsula London, we look after:
Your financial wellbeing:
* Excellent salary package.
* Generous service charge distributed equitably to all colleagues.
* Life Insurance.
* Enhanced company contribution on pension plan.
Your medical care:
* Medical cash plans including optical and dental coverage.
* Enhanced maternity and paternity leave plan.
Your daily health routine:
* State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers' room.
* Colleague restaurant with healthy and balanced 24/7 food offerings.
* On-site occupational health and safety nurse and wellbeing education sessions.
Other perks:
* High street and online shopping discounts.
* Rewards and recognition initiatives.
* Dry cleaning for uniforms and work attire.
We are delighted to receive your CV and will liaise with suitable candidates directly.
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