ROLE: Trade Counter Assistant
HOURS: 44 per Week - Permanent Role
SALARY: £26,698 basic salary per year
BONUS: Realistic total earning potential of up to £30,298 per year
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
* Christmas shutdown period
* Occasional Saturdays, on a rota basis
* Branches closed on Sundays
* Branches close at 4:30pm during the week
* Free Healthcare plan for all our employees
* Exceptional monthly Branch Bonus
* Genuine opportunities to make a difference and exciting career pathways within Eurocell
HERE'S WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
* Competitive basic salary of £26,698 per year
* Excellent monthly bonus scheme, totaling up to £30,298 per year
* 25 days holiday, plus statutory holidays - normally 33 days in total each year
* Free Healthcare plan for all employees
* Enhanced Maternity and Paternity benefit
* Free Life Assurance Plan of 3x your Annual Salary
* Christmas shutdown
* Saturdays only on a rota, and no Sunday working!
* Branches close at 4:30pm during the week
* Option to join the Eurocell Share Save Scheme at discounted rates
* Company Pension Plan
* Employee discount on Eurocell products
* Discounts across many well-known online and high street retailers
* A blend of training, including e-learning and on the job training
* Care First Employee Assistance Programme, available 24/7 for confidential support
* Colleague Referral Programme
* Excellent opportunities to grow with us
* Industry leading induction and training programmes
WHAT OUR TRADE COUNTER ASSISTANTS DO:
* Hands-on role, working closely with the Branch Manager and Branch Supervisor in daily operations
* Responsible for trade counter sales to achieve targets, confidently communicating product knowledge
* Provide exceptional customer service to new and existing customers
* Picking, loading, and delivering products to customers via Eurocell’s vehicles
* Responsible for route planning, safe driving, and vehicle cleanliness
* Support the Branch Manager with timely actions and activities
* Compliance with Health and Safety, company policies, and procedures
* Ensure excellence in customer service and operational standards
* Support the delivery of sales targets and maintain positive customer relationships
* Assist with branch operations and support colleagues as needed
* Maintain branch standards, including warehouse and stock management
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
* Passion and energy for exceptional customer service
* Hands-on, customer-focused approach
* Commercial mindset to drive sales and maximize margins
* Good organizational skills and ability to prioritize
* Confident IT user, experience with MS Office and industry software
* Full and valid driving license is essential; FLT license is a plus
* Previous branch stock take experience is advantageous
* Comfortable working in a small team and occasionally alone
* Experience in a similar role, ideally in trade/builders merchant/retail
We reserve the right to close this vacancy early. If you are interested, please submit your application as early as possible.
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