Maintenance Contract Manager
Birmingham based - Looking after a Healthcare site as well as 3 care homes
Salary between £60,000 - £66,000 + Company Car
Must have looked after a PFI contract in the past
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
1. Contributory pension scheme
2. Company Car or Car Allowance
3. Grow your career with our Career Pathways and MyLearning programmes
4. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
5. Exclusive travel discounts with TUI, Expedia, Booking.com and many more
6. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
7. Up to 44% off cinema tickets to enjoy your favourite blockbuster
8. Receive cash rewards every time you spend and use them on a wide range of brands
9. Unwind with us with free wellness, mindfulness and exercise classes
10. You can share all discounts and offers with your friends and families
What you'll be doing:
To efficiently manage the provision of hard services in ambulatory care establishments, according to contractual and commercial requirements. This includes contract and commercial management, building and developing the business, staff management, and ensuring that the service to the client is of a sector-leading standard.
More about the role:
1. Facilities Management: Responsible for the complete delivery of hard services to Birmingham Treatment Centre PFI Project, including electrical, mechanical, fabric and building maintenance (hard FM), specialist subcontractor services, hard landscaping, asset condition surveys, and Lifecycle and Variation delivery.
2. People/Team Management: Provide support, direction, and management to project staff, including performance management, motivation, and mentoring.
3. Financial Management: Responsible for project P&L, including budgeting, financial planning, and cost control. Ensuring management accountants are fully aware of any issues and variances.
4. Contract Performance Management: Ensure all activities comply with contractual requirements, complete all reports, and maintain necessary records. Identify areas of non-conformance and resolve through effective contract management.
5. Customer Service: Ensure a sector-leading standard of customer service to clients, service users, and the public.
6. Client and Customer Liaison: Maintain excellent client relationships through coordinated personal contact with the customer, on-site staff, and their management.
7. Sub Contractor Management: Manage contractors and service providers through regular review meetings, ensuring that all services are delivered in accordance with the contract, client requirements, and budgetary controls.
8. Health and Safety: Ensure a safe working environment for all users of the premises, providing sound advice in H&S matters, including undertaking Risk Assessments.
9. Quality & Environmental Management: Ensure all activities are carried out and records kept in accordance with Quality and Environment Policies.
10. Other Duties: Any other duties that may be required and which are considered by the line manager to be consistent with the grade and general responsibilities of the post.
Who you are:
Essential:
1. Previous management experience in a FM role with a good understanding of the full range of activities involved.
2. Significant experience in a challenging and successful healthcare PFI contract.
3. Knowledge and experience of managing a complex services contract.
4. Experience of direct line management of professional staff and implementation of performance management and staff development.
5. Good IT skills including MS Office.
6. Experience or recognised qualification in Health and Safety.
Desirable:
1. Ability to present formatted reports and complex statistical information clearly and accurately.
2. Professional Development Plan (e.g., CPD).
3. Experience in a healthcare AP/RP discipline.
4. Excellent communication and interpersonal skills across all levels of seniority.
5. Ability to prioritise multiple responsibilities, display sound judgement and co-ordination.
6. Attention to detail.
7. Time management and organisational skills.
8. Flexible, highly motivated, and tenacious. Able to work largely unsupervised whilst remaining a team player.
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