Operations / Business Development Manager Job Overview
My client have been well-established in the testing, inspection, and certification sector in West Africa, for several decades. As a trusted TIC service provider, they continue to provide independent, accurate analysis and inspections for various International and local clients in multiple sectors
As Operations / Business Development Manager you will be working closely with all managers at different locations to monitor, evaluate and coordinate operations, marketing, tender and commercial activities, and drive initiatives to meet market demands in the region/s.
Responsibilities include:
Support senior management & operations in dealing with negotiations, bids, contract development and budgeting;
Receive Client orders, dispatch work to the relevant branch offices, follow up on job progress and reports to Clients;
Coordinating and supporting activities for tender and price rate agreements;
Maintains ongoing relationships with existing clients including following up on customer feedback, compliments, complaints, etc;
Monitor operations to ensure adequate efficiency, productivity and the best quality of execution;
Monitoring and analysing nomination trends per customer and customer areas;
Responsible for ensuring the company policy is followed by all personnel under their supervision;
Expected to represent the company at Industry functions, to engage in marketing activities with both existing or new and pote...