Assistant Team Manager - Emergency Duty Team
As one of our Assistant Team Managers, you will be responsible for leading the emergency social work response on your shift, providing clear advice and proportionate decisions in how we respond to emergencies. You will be part of a wider management team, and with the support of your Team Manager and our skilled social workers, you will be at the forefront of safeguarding our most vulnerable children, families, and adults.
Main Duties of the Job
You will appreciate this is an important and essential service, and as such, the role requires a significant level of autonomy. Therefore, ideally, you would have management experience gained from a statutory child protection service. You need to be a qualified social worker with Social Work England registration and should be someone able to manage competing demands, reflective and analytical, and proportionate in your decision-making whilst maintaining a clear focus on the best interests of children and vulnerable adults.
About Us
The Emergency Duty Team is a critical part of our service to children, families, and vulnerable adults in Oxfordshire. Our team covers all hours of the week that fall outside of the standard office hours and offers staff a dynamic, fast-paced role responding to those in our communities who require immediate help and support during emergencies out of hours. We are co-located with our police partners at Abingdon Police Station.
Job Responsibilities
1. Assist the Team Manager in the operational management of the team, ensuring the highest standard of service provision, working collaboratively with other professionals to ensure effective support or intervention for those that require our services within Oxfordshire.
2. Deputise in the Team Manager's absence.
3. Be responsible for the smooth running of your respective shift; in the delegation of work and in providing management oversight, support, and direction as required.
4. Respond to Child Protection casework robustly following the County Council Policies and procedures and in line with working together and the Legislative Framework.
5. Complete Strategy Discussions/Planning as required and in line with working together and S.47 (CA 1989) enquiries/investigations.
6. Work closely with partner agencies in order to provide one coherent and holistic approach/plan to support any child/family/adult during the period of involvement.
7. Ensure and carry out thorough and high-quality Crisis-led assessments for children and families: clearly and promptly identifying level of need, risks, and in the delivery of the appropriate services required to promote and ensure safe outcomes.
8. Ensure the provision of clear and concise written reports and handover documents and be available to offer support/guidance/management oversight within your shift.
9. Work with children, young people, and their families in accordance with the shared plan that is targeted, multi-agency, and outcome-based.
10. Support in the operational interface between the Emergency Duty Team and the Day Time Service/Teams and promote and encourage collaborative working to ensure a first-class professional service.
11. Participate in the development and implementation of operational systems. This will include attendance and the cascading of information from networking responsibilities.
12. Ensure that services are delivered to maximize participation and reflect Children's Rights.
13. Work within the County Council's standing orders and scheme of delegation.
Additional Duties
1. Be an active participant while on shift: this will include the receiving of both children and adult referrals, and in the completion or delegation of workflow.
2. Support the locality agenda and partner agencies promoting early intervention initiatives and community-based plans.
3. Encourage and empower clients to participate in all decision-making processes affecting their lives and involve them in service delivery.
4. Complete comprehensive and concise recordings which are factually accurate and within agreed timescales with the Local Authority Systems (LCS).
5. Attend court or Case Conference if required.
6. Provide management oversight, guidance, and support within your respective shift.
7. Provide supervision for a specified group of staff (on-call cohort of workers).
Person Specification
General Requirements: Please refer to job description above.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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