Job Description
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Risk Manager - Customer Governance
About this Role
This individual contributor will play a key role within our Consumer Duty and Customer Outcome Testing team. As Risk Specialist you’ll undertake a key 1st line role in the UK Risk Office by overseeing governance within customer focussed forums, ensuring we are focusing on the key areas as a business.
What we’re looking for
1. Risk management professional with internal risk management experience
2. A good understanding of customers, customer regulation and Consumer Duty
3. You’ll have proven experience in analysing qualitative and quantitative data and be able to succinctly summarise findings into key insights
4. Great stakeholder management skills and the ability to collaborate and influence a wide range of different people
5. Able to partner within and beyond the team, building productive, cross business relationships with a positive ‘can do’ attitude
6. Meticulous attention to detail ensuring there is thoroughness and accuracy when completing presentations and reports
7. You’ll have solid judgement and have the ability to make recommendations that involve several different types of risk (e.g. Customer Outc...