We’ve a fantastic opportunity for a talented Business Support Officer to become an integral member of our dedicated employability team. First and foremost, providing an excellent customer experience is at the heart of our delivery approach and this role is a critical element in delivering our service. You’ll be the important first point of contact for our clients arriving at our offices and therefore a key ambassador for both our organisation and our service. You’ll meet and greet clients and visitors, ensuring that they sign in and understand the facilities in our offices and how to use them. You’ll be responsible for the daily update of Job Vacancy Display boards with the latest local ‘Hot Jobs’ across a range of sectors, which meet participant job goals. You’ll also support the Business Manager by managing room bookings and ensuring our centre is well-presented and the necessary equipment and resources are in place. You’ll also provide administrative support to our team to ensure all processes comply with both contractual and company quality. Our successful candidate will have previous experience in an office environment and face to face customer service. However, we’re not necessarily looking for someone who ticks every box. We’d love you to have a positive, can-do attitude and the natural ability to provide a warm and welcoming environment for everyone who attends our offices. Join us and be proud to help our communities and be part of the recovery ensuring no one is left behind. In return for your passion, knowledge, and commitment, we’re offering a competitive salary of £24,242.40 to £26,354.40 p.a. (dependent on experience) with these great additional benefits: • 25 days annual leave Bank Holidays Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme Interested? There’s an easy to apply route below to upload your CV If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Location: This is an office-based role, working in Chester Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 22 April 2025 Key Responsibilities Recording and passing on messages, open post, and support with the administering of petty cash and postage claims and maintain appropriate records of the final transactions. Booking of meeting rooms for staff members and dealing with refreshments as requested. Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays. To handle personal data in accordance with the organisation's data protection policy. Skills and Experience Essential Previous experience in an administrative role Experience in dealing with customers and suppliers Fully IT literate in using a range of Microsoft Office programmes Desirable Knowledge of the employability industry Full driving licence