Annual wage £15,000.00 Working week Monday - Friday (with shifts to be confirmed). Total hours per week: 40.0 Expected duration 15 Months Possible start date 29 Jul 2024 Date posted 19 Jun 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000259309 Positions 1 available What you will do in your working day As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot. You key responsibilities will include: Dealing with customer sales at the trade counter and over the telephone Making outgoing calls to existing account holders to promote new products and offers Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers Processing customer orders and taking delivery of goods and the basic administration related to these functions Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot Communicating with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business The training you will be getting Trade Supplier Level 2 - Intermediate Apprenticeship qualification Training provided by in house Learning & Development Team Support from external training provider 15 Month programme including minimum 12 month learning period and end point assessment Apprentices without Level 1 English and maths must achieve this before taking the end-point assessment at the end of the apprenticeship. This will be covered as part of your apprenticeship What to expect at the end of your apprenticeship Howdens is a fast-growing, vast company with career progression opportunities for individuals that show real passion and dedication Requirements and prospects Desired skills and personal qualities Communication skills, Attention to detail, Organisation skills, Good initiative, Desire for development Qualifications GCSE or equivalent English (Grade A-C or 9-4) Desired GCSE or equivalent Maths (Grade A-C or 9-4) Desired Things to consider The successful candidate may be required to work some Saturdays