IT Support Technician – Desktop Support – IT Problem Solver – Support over 400 North East based business customers with technical IT issues – Based On-Site Wonderful local North East business – dynamic and growing 3 live vacancies due to growth 1 senior role requires driving licence and own car. Great time to join £26.000 - £32,000, benefits, 28 days hol inc. BH, great team and environment, 9.30 – 5.15 office hours. Join an award-winning business who are focussed on growing over the next 12 months. Chloe Duval is recruiting, get in touch We are looking for a competent focussed IT Engineer who can support business customers with IT issues and requirements. Must have: Windows / Office 365 support experience, passion for technology and IT, (server experience a bonus), hardware & software support. This is a lovely business who are focussing on growth, fantastic learning and progression opportunity for the right candidate. Trust, reliability, autonomy and pride would be a good culture fit. IT geeks and problem solvers, applications to Chloe The Role: Diagnose, repair, install and maintain computer and other IT related equipment and services for internal staff and external customers Speaking to business customers and their employees regarding IT requirements Organising appointment times Preparing reports and maintaining records as required Provide general support to customers Act as the point of contact for internal and external customers Any other reasonable duties required by management We need: Proven experience in an IT support role with Windows / Office 365 support experience Passionate about IT and Technology Hardware and software support experience, server experience advantageous Excellent time management skills and the ability to prioritise tasks Attention to detail and excellent problem-solving skills Strong knowledge of software troubleshooting techniques and operating systems Familiarity with MS Dynamics, Remedy, or similar ticketing systems Great communication, organisation and customer service skills. Great NE based IT support role, speak to Chloe Duval