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Chief Customer Officer & Chief Operations Officer
We support innovated companies globally to achieve their aspirations through | Design | Prototype…
The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing our focus on customer service excellence.
Responsibilities
* Operate as the primary point of contact for key account stakeholders
* Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
* Prepare and deliver monthly, quarterly and annual sales forecasts
* Interface with Planning, Materials & Operations
* Effective NPI from Prototype, Ramp to Full Production
* Create and Manage Customer Dashboards
* Build Rapport and Exceptional customer Relationships
* Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients.
* Needs Assessment: Develop a thorough understanding of key customer needs and requirements.
Qualifications
* Proven experience as a Key Account Manager or relevant role.
* Strong communication and interpersonal skills.
* Excellent organisational skills and attention to detail.
* Preferred - Knowledge of electronics manufacturing industry.
* Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
* Excellent written and verbal communication skills
Seniority level
Entry level
Employment type
Full-time
Job function
Manufacturing and Customer Service
Industries
Appliances, Electrical, and Electronics Manufacturing
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