Company Description
We are seeking a full-time Registered Care Manager to support the Director in the continued growth and development of our award-winning premium care services. This is an excellent opportunity for an ambitious individual to join a growing company which will offer future career growth options for the right candidate to progress as the business expands.
This role will play a vital part in leading the way that home care is provided in Inverclyde and North Ayrshire ensuring that our clients receive high quality care and in championing companionship-based care in our local community.
Job Description
Are you looking for a new chapter in your career?
This is an exciting opportunity for a Registered Care Manager with a passion for delivering high-quality care to join our Inverclyde and North Ayrshire office.
We are looking for a highly skilled Care Manager with a strong care background to join our team. As our Care Manager, you will be responsible for the growth and development of our home care service ensuring the delivery of outstanding quality care.
In this varied, challenging and highly-rewarding role, you will be responsible for:
1. Work with the Director to grow and develop a high-quality care at home service for older people in the local area.
2. Deal with new client enquiries, undertake Care Consultations including conducting risk assessments to ensure compliance to relevant Care Inspectorate, legal and regulatory requirements.
3. Ensure successful operation of quality control systems and performing quality assurance visits for clients.
4. Provide inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels.
5. Effectively manage complaints and incidents, conducting investigations relating to the quality of the service and using those findings to continuously improve the service.
6. Support the Director to raise awareness of the service in the local community.
7. Partner with recruitment team with onboarding and staff training.
8. Make effective use of a range of IT systems in support of our recruitment, training, care and quality control processes.
9. Promote a positive culture in line with the Home Instead ethos and values.
10. Proactively identify own development areas in line with business objectives and the duties of your role.
11. Ensure compliance with Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
12. Perform any other duties deemed necessary for the successful operation of the business.
To be successful, you will:
1. A proven track record in leading a team to provide the highest quality of care at home services.
2. Have the ability to build fantastic working relationships.
3. Have strong influencing skills and be commercially aware.
4. Have the drive and motivation to develop our care services.
5. Have strong organisation and planning skills.
6. Be flexible to meet the demands of the business.
7. Excellent communication skills and good time keeping.
8. A desire to genuinely help people and make a difference.
Due to the requirement to travel throughout the community to engage with our clients and care professionals, you must have a driving licence and access to a vehicle.
Qualifications
Required qualifications:
1. SVQ Social Services and Healthcare SCQF Level 9 or equivalent.
2. Hold or be willing to work towards SVQ Care Services Leadership and Management SCQF Level 10 (financial support provided).
Additional Information
1. Salary £32,000-£37,000.
2. 25 days plus Bank Holidays.
3. Paid ongoing training and development.
4. Company Pension scheme.
5. Fantastic career progression opportunities in a growing business.
6. Free and confidential 24/7 Employee Assistance Programme.
7. Free PVG.
8. Bonus scheme.
9. Company events.
10. Birthday Day off.
This role is subject to PVG.
The role is UK based and candidates must have the right to work in the UK.
We are actively recruiting now for immediate start, so if you're interested in joining as our Care Manager, please click apply. We would love to hear from you.
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