The post holder will: Work autonomously in the absence of the Team Lead and program Manager. Use own initiative to plan time effectively and prioritize all incoming work on a daily basis, including responding quickly, appropriately and communicating clearly in relation to urgent / important and unpredictable issues ensuring a high quality administrative service. Coordinate and participate in weekly SRM at UHND, ensuring all patients are listed, discussed and outcome decisions recorded and actioned. Support onward pathways of care for people identified with significant findings by completing appropriate admin tasks. Provide a seamless interface for patients, through effective liaison with other Senior Managers, Clinicians & GP practices. Escalate any concerns raised by patients in line with service specification. Support the management, booking and completion of patient appointments, including telephone Lung Health Checks. Support the team with collection and collation of data to support and evaluate the service. Answer general enquiries from the public regarding the programme.