Fertility Counsellor Required (NHS): Leicester, Leicestershire
Fertility Counsellor Required (NHS): Leicester, Leicestershire
University Hospitals of Leicester NHS Trust
Band: Band 6
Salary: £37,338 to £44,962 a year Per annum, pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 358-7027969-W&C
The closing date is 06 May 2025
Job summary
Ready for the next step in your counselling career, in a specialism with profound impact on patients’ lives? We need a driven individual to join the Leicester Fertility Centre (LFC) team at Leicester Royal Infirmary (LRI). We provide diagnostic testing and treatments such as insemination and in vitro fertilization (IVF), for the 1 in 7 couples with problems conceiving, and same sex couples and single patients wishing to start a family. Our life-changing services include fertility cryopreservation for cancer and transgender patients and egg, sperm and embryo donation.
Various types of counselling are provided including support, implications and therapeutic. Counselling is offered to patients, gamete donors and their families, recipients of donated gametes, and those conceived via donation. With the opening of the UK donor register, there is an increased need to help those considering making applications for information.
If you can confidently support fertility patients’ emotional and psychological needs as a Fertility Counsellor, we’d love to hear from you about this rewarding role in an ever-modernizing sector.
Main duties of the job
* Comfortable working independently, be assertive, use initiative and judgement to implement new processes
* Line manage other counselling staff, motivate others
* Attend meetings, follow up actions
* Prioritise workload, act under pressure
* Conduct staff competency assessments, protocol review, directing complaints to the Quality Manager
* Perform ‘Welfare of the child’ assessments
* Be professional, liaising via telephone, email, in person and participating in online meetings
* Exhibit excellent interpersonal skills, able to build rapport with patients, communicate with referring clinicians
* Respond politely and empathetically to anxious and distressed patients, maintaining confidentiality
* Process sensitive information in a fast-paced environment
* Deal promptly and efficiently with urgent and routine enquiries, signpost to useful resources
* Maintain accurate correspondence, record keeping and database input, liaising with administrators
* Possess high level concentration skills, understanding of medical terminology
* Manage counselling appointment diary, ensure optimal clinic utilisation, flag capacity issues
* Work closely with doctors, nurses, administrators and laboratory staff
* Be resilient, cover colleagues in times of staff shortages, annual leave or sickness
* Access to supervision, annual appraisal to focus on your development
* Use specialist software for electronic patient consent
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