Job Title:FTTHEngineer
Reportingto: OperationsManager
Department:GigaclearInstalls
WorkingPattern: Monday to Friday 8am to5pm
RoleOverview
The FTTHEngineer is responsible for the installation of Fibre to the Homebroadband services to residential customers. As a customerfacingfieldbased role high levels of customer service and producing aquality service isparamount.
Requirements
Responsibilitiesandduties
* Installationof FTTH broadband services to residential premises includingcarrying out external and internal cablingwork.
* Workingat heights up to 15 metres including working on Telegraph poles andladders
* Deliveringprofessional and quality customerservice
* Selfauditingwork to ensure it meets all company and clientstandards
* Ensuringall activities are carried out in line with Health and Safetystandards including carrying out daily checks to ensure safe touse
* Maintenanceof a clean and tidy environment at alltimes
* Preparedto work in all weatherconditions
SkillsandQualifications
* AFull UK Driving License is essential due to the fieldbased natureof the role candidates must have held this license for 1 year andhave a maximum of 6points.
* Fulltraining will be provided to the right candidate however candidateswith experience working on the BT Openreach network and hold NRSWAStreet Works qualifications aredesirable.
* Beable to communicate effectively and professionally with customersandclients
* Proactivein the resolution of engineering obstacles with liaison with TeamManagers
* Abilityto take direction from management and carry out works in anefficient and timelymanner
* Dedicationto delivering high levels of customerservice
* Flexibilityto undertake works outside of core workinghours
* Competentin using technology including devices andapps
Skills and Qualifications Computer literate with exceptionalunderstanding of Microsoft applications Outstanding communicationskills A positive and enthusiastic approach to work Goodorganisation skills Strong attention to detail Flexible approach towork location Experience in a Planning or related roleTelecommunications experience or knowledge