Full-time Facility/Operations Officer at Hope Home Care - Finchley Branch
Position: Facility/Operations Officer
Location: Hope Home Care, Finchley Branch
Salary: £29,000 - £39,000 per annum (depending on experience)
Contract Type: Full-time
Hope Home Care is a trusted provider of high-quality domiciliary care services, dedicated to delivering compassionate and professional support to individuals in their own homes. We are currently seeking an experienced and proactive Facility/Operations Officer to oversee the daily operations of our Finchley branch.
Key Responsibilities:
Manage the day-to-day operations of the care service, ensuring smooth coordination between care workers and service users.
Organize and manage care worker shifts, resolving any scheduling conflicts or last-minute changes.
Ensure compliance with all regulatory and internal standards, including care worker check-in and check-out times.
Oversee the distribution and management of care worker uniforms.
Monitor the timely and accurate submission of care notes and documentation.
Support the recruitment, training, and supervision of care workers, ensuring high standards of care delivery.
Act as the key point of contact for service users, families, and care workers, addressing any concerns or operational issues.
Report to senior management on operational performance and suggest areas for improvement.
Requirements:
Proven experience in the care sector.
Strong understanding of domiciliary care operations, including shift scheduling, compliance, and team management.
Excellent organizational and communication skills, with the ability to handle multiple tasks effectively.
Knowledge of care standards, regulations, and best practices.
Ability to lead, motivate, and support a team of care workers.
Familiarity with care management software and general office tools.
What We Offer:
Competitive salary ranging from £29,000 to £39,000 per annum, based on experience.
A supportive and collaborative work environment.
Opportunities for professional development and career advancement.
Full training and ongoing support.
If you are a motivated and experienced professional with a background in care, we encourage you to apply and join our dedicated team.
How to Apply:
Please send your CV and a cover letter outlining your relevant experience to natashan@hopehomecare.co.uk.
Application Deadline: 15th October 2024
Hope Home Care is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.