We are looking for an HR Systems Support Analyst to join our HR team in London.
Date: 6 Feb 2025
Sector: HUMAN RESOURCES
Type: Permanent
Location: London
Salary: £40,000 - £45,000 per annum
Email: duncan@taylorjamesresourcing.com
Ref: DB 060225
Key Responsibilities:
Data Integrity and Security
* Monitor data accuracy and integrity by performing data audits.
* Identify opportunities to improve data quality and controls, and support the delivery and implementation of improvements.
* Ensure the appropriate system access is maintained for individuals using permission roles.
* During the annual compensation review process, work closely on tasks related to supporting this process, including but not limited to data input, reconciliation, and cleansing.
* Ensure the system is maintaining best practice relating to sensitive information and the relevant regulations i.e. GDPR.
* Perform data uploads for annual processes such as promotions, benefit renewals and compensation review.
Reporting and Analytics
* Coordinate the preparation, production, and distribution of weekly, monthly, and quarterly reports.
* Support HR metrics or dashboards that may contribute to performance trends, business goals, process development.
* Use Excel to prepare and present data for various stakeholders.
Training and Documentation
* Provide end-user support by delivering system training to new joiners and offering ongoing training as needed to ensure adoption and ease of use.
System Administration and Support
* Act as the first point of contact for system users and reporting queries.
* Maintain foundation objects in SuccessFactors such as job titles, cost centres, work schedules.
* Support system actions based on the HR/yearly calendar (e.g., performance and pay review cycles, holiday period-end processing, renewal of the annual compliance training).
* Partner with internal colleagues across the organisation, as well as third-party vendors as needed for system maintenance and first-line support for system issues.
Configuration and System Enhancements
* Support system changes through to implementation, ensuring testing is completed and changes are communicated effectively.
* Support system upgrade activity, ensuring that any upgrades are regression tested prior to being published.
* Support in various projects such as time off configuration, integrations, implementations and other technology-driven initiatives.
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