Uitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Officer to join our team. In return, you will receive highly competitive hourly rates subject to the sites you will work across. Job Title: Security Officer Shift Pattern / Hours of Duty: 7 on 3 off, 7 on 4 off (56 hours average) Rate: £11.95 per hour What’s in it for you? In return as our Security Officer, we offer the below salary and benefits: Access to Virtual GP Above industry standards Employee Assistance Programme Group Life Assurance Personal Pension Cycle to Work Scheme Tech Scheme Company Sick Pay Scheme Long Service Awards Recognition Awards Comprehensive Training Discount Platform Wellbeing Platform Role: Working within this flagship building and prestigious environment in the city, your primary role is to ensure the security of people, premises and property, protecting the reputation of the client/tenants throughout. You will support the delivery of a truly exceptional customer journey for both staff and visitors. To achieve this, you will be/become well versed in the processes and practices of a Security professional. Excellence in customer service will be at the heart of the role. You will be part of a well drilled security operation. Responsibilities: Deliver outstading customer service to staff and visitors Take a active interest in, and give commitment to the client and tenants Esure that the environment and service is truly excellent and beyond expectation Promote the cliet, tenants other service providers positively to all you come in to contact with, throughout the customer journey Be highly presetable, accountable; take responsibility and ownership for any tasks identified or allocated Esure all contact, be it internal or external; by telephone, face to face or any other medium; is &bsp;clear, courteous, polite, professioal and respectful Esure complete client/tenant/other service provider confidentiality; protecting people and information is paramount Appropriate use of CCTV/access cotrol and any other electronic management system, and completion of reports and documentation in a timely fashion Be familiar with all Security ad Emergency procedures on site and assist in the facilitation of their safe execution and practice. There may also be a need to become a fire marshal and first aider if applicable all training will be provided All Assigment Instructions / Operations Manual or Standard Operating Procedures are to be reviewed, understood and followed Completio of rostered duties and all associated tasks or responsibilities to the highest possible standard Esure that all Health and Safety and Environmental procedures are followed and do not undertake any activity which could breach the SIA or other relevant regulations. SECURITY SPECIFIC RESPONSIBILITIES: Welcome ad assist staff, clients, tenants and visitors to the premises in a warm and courteous fashion maintaining excellence as a standard throughout the customer journey Esuring that no unauthorised persons are permitted in prohibited areas Check idetity and credentials of staff, contractors and visitors where required Work with all colleagues to esure the integrity of security on the site Early idetification and mitigation of any threats to persons, premises or property, escalating where appropriate to do so Rotation on different posts Have a outstanding knowledge of the premises (inside and external) and able to assist staff, clients, tenants and visitors with their queries Direct all deliveries as required (to the Loadig Bay) Respod to alarms Key Cotrol Record details of ay suspected criminal activity on the premises (internal and external); commencing investigative procedures prior to onward reporting where necessary. Develop ad maintain positive relationships with all staff, visitors, tenants, service providers and clients Have good kowledge of the local area to be able to answer queries regarding local transport links or services in the area for example. Essential Skills: Excellet oral, written communication skills, interpersonal skills and confidence Exceptional customer service skills Reliable, trustworthy ad punctual Resiliet and calm under pressure with the ability to multi-task and prioritise to help solve problems and overcome challenges Self-cofidence and an interest in self-development.&bsp; Physically able to coduct all responsibilities associated with the roles documented Ability to work to istruction and on your own initiative where required Computer literate ad confident with the use of Microsoft Office programmes. Ehanced communication, listening and customer service skills or the ability to train, obtain, retain and develop further in this field. First Aid at work or the ability to trai and retain this qualification Operatio of CCTV/access control communications in an appropriate manner Don’t miss out on this fantastic opportunity to join our team as a security officer Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according