OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our Leisure Attendant ‘Hospitality Heroes’ at the Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE NPLQ (National Pool Lifeguard Qualification) or equivalent A friendly and approachable personality with outstanding customer service skills. Strong communication and interpersonal skills IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL Provide lifeguard cover to ensure guest safety. Maintain the cleanliness of all leisure areas, ensuring a pristine environment. Assist at reception, handling guest inquiries with a smile. Open and close the facility, ensuring everything runs smoothly. Manage lost and found property, making sure items are properly handled. BE RECOGNISED AND REWARDED As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US As a Celtic Collection employee, you will be able to say - I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.