About The Role
Are you an IT Service Desk Apprenticeship looking for a new challenge in a rewarding environment? We provide health care services nationwide, and when compared to comparable NHS services, these centres provide a faster clinical assessment service than attending a local hospital. We aim to continue reducing waiting times across all these regions.
The smooth running of our varied IT operations is key, and we are looking for a Service Desk Analyst to join our growing friendly team in Colchester.
You will be working within the IT Service Desk, providing an efficient, professional, courteous service to more than 7,000 users across 90+ sites. Working in a proactive and cooperative manner to ensure that the responsiveness, effectiveness, and quality of the IT Service Desk service is as good as it can be.
Shift work is in operation within the hours of 7:30 am to 6 pm Monday to Saturday; this role will be based at Brunel Court in Colchester. Shifts rotate on a weekly basis. The main shift is 8:30 am to 5 pm, with a late shift from 9:30 am to 6 pm. Weekend cover may be required several times per year to cover leave.
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