Job Description: Head South Hair & Beauty Studio seeks a motivated Receptionist to join our trendy salon in Battersea. The ideal candidate has a passion for the beauty industry, excellent customer service skills, and can thrive in a dynamic environment.
* Part-time, 3-4 days a week.
* Availability to work during Christmas and New Year is essential.
* Previous experience/knowledge in the hairdressing/beauty industry is required.
What We Offer:
* £12.50 an hour plus incentive schemes based on performance.
* Well-being package with retail discounts, cinema tickets, events, gym memberships, and wellness activities.
* Referral program.
* Performance bonus scheme.
* Top-rated hair services for free (T's and C's apply).
* Exceptional staff discount for products.
* Executive training program provided by directors.
* Opportunities to develop in other areas as we grow.
* Attendance to exclusive Fashion Events.
* Exposure working with A-list clients and Multinational Brands.
Key Responsibilities:
* Communication: Answer phone calls and respond to client messages.
* Customer Engagement: Actively engage with clients to foster a welcoming atmosphere.
* Scheduling: Schedule and manage appointments efficiently.
* Transactions: Process payments and handle transactions with accuracy.
* Customer Service: Provide exceptional customer service.
* Social Media: Assist the Social Media Manager in content creation.
* Salon Maintenance: Maintain a clean and organized work area.
Skills and Qualifications:
* Previous experience/knowledge in the hairdressing/beauty industry is required.
* High school diploma or relevant work experience.
* Positive and proactive working attitude.
* Excellent communication skills.
* Confident, polite, effective, and friendly.
* Well-versed in social media (Instagram and TikTok).
* Fluent in English.
If you are a team player who is eager to learn and grow with our salon, you are the right fit for us.