Job Title: Engagement Officer
Charity: Linc
Salary Range: £25,000 FTE (£15,000 actual). 22.5 hours per week.
Location: Based mainly at the Linc Office at Cheltenham General Hospital but the role will require you to work at our Gloucester office based in Gloucester Royal Hospital as well.
At Linc Charity our mission is to support local blood cancer patients and their families across Gloucestershire. We provide emotional support and financial assistance when it’s needed the most.
As Engagement Officer you’ll provide essential administrative support to ensure the smooth and efficient operation of the charity’s activities. You will be involved with working with our volunteers, supporters and patients as well as attending our events. You’ll play a vital role in every aspect of the charity!
What you will be doing:
* Manging vital communication with our donors via email, letters or phone calls, including thanking and acknowledging donations and support.
* Ensuring that our supporters and volunteers have everything they need with their fundraising efforts or for their volunteer duties.
* Maintaining accurate records and databases, including donor information and contact preferences.
* Working on platforms such as Just Giving, Give Wheel and others to ensure we are offering guidance for our supporters.
* Leading on our mailings and newsletters to ensure engagement across our supporter base.
* Supporting the wider team with the planning and execution of fundraising events and other charity activities.
* Acting as the first point of contact for supporters and patients and responding to inquiries and providing information about the charity.
* Providing administration support for new fundraising opportunities and community grants.
* Supporting with the charity’s social media platforms and website, to ensure we are inspiring people to get involved with our work.
This job is for you if…
* You have a proven ability to build strong relationships effectively with diverse audiences
* You have excellent organisation skills and strong attention to detail
* You are able to communicate effectively both verbally and through writing
* You show proficiency in Microsoft Office (Word, Excel, Outlook)
* You can work independently but thrive in a team environment
* You can prioritise competing work deadlines and manage your time well
* You have worked in an office-based environment previously, ideally for a charity or non-profit organisation
* You have an interest in fundraising, events and volunteering
* You have experience or an interest in social media and creating content to inspire audiences
* You have empathy and feel comfortable working in a hospital environment
Deadline for applications: 24th April
Seniority level
Entry level
Employment type
Part-time
Job function
Administrative
Industries
Non-profit Organizations
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