Job SummaryCarrying out assigned tasks as part of clinical team in support of registered nurses and to undertake some aspects of care provision without direct supervision. Ensuring the safety and well being of services users, and always working in a manner that promotesdignity and human rights through the adoption of person centred care principles. Key RelationshipsInternally, all the hospital personnel involved in the patients care. As well as external relatives, carers and visitors to the ward/department.Duties and Responsibilities1. Clinical DutiesProvide excellent customer care skills to ensure patients come first. Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative. To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals. To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines. Provides support and assistance to professionals in the implementation of plans of care for individual patients. As directed to collect specimens from patients and to record routine observations of weight, blood pressure, temperature, pulse, respiratory rate. Report any abnormalities and concerns to a Registered Nurse Recognise when patients are in pain and discomfort and report to nurse in charge To undertake venepuncture/cannulation when requested by Healthcareprofessionals Under the direction of trained staff maintain and develop own skills including:Monitoring and recording of vital signs to include blood pressureRecording of ECGSimple, aseptic dressings including removal of sutures, clips and venflonsMonitoring and recording of blood glucose levelsEndoscopy competenciesOxygen Saturations To respond appropriately to clinical emergencies to ensure the patient receives appropriate care To assist the Registered Nurse with the safe handling and mobilisation of patients and when necessary to assist in the transportation of patients. To chaperone patients to other clinical departments, following assessment by a registered nurse, to maintain patient safetyUnder the direction of the Healthcare Professional participate in the assessment, admission, discharge and handover of patients Provide reassurance, support to patients, carers and family Ensure own actions help to maintain quality To respond to patient requests for non-clinical information to improvecommunication. Establish and maintain communication with people on routine and operational matters To act always in a manner which, promotes positive working relationships and maintains the professional image of the Trust.Understand and adhere to all Trust polices, guidelines and procedures in particular, Health and Safety, Fire Safety, Waste Management and Resuscitation policies to maintain a safe working environment for patients and staff. 2. Housekeeping and Clerical DutiesAssist in the organisation and running of the ward by undertaking housekeeping and clerical duties as appropriate To receive ward/department visitors in a hospitable manner to encourage good working relationships To carry out reception and clerical duties as required improving department efficiency To photocopy appropriate information to relevant disciplines Caring for patient's property and clothing3. Health and SafetyReport and accidents or incidents to the nurse in charge and complete the appropriate paperwork in line with Trust Policy. Reporting and recording any potential hazards and equipment repairs Assist in the cleaning of clinical areas and equipment, ensuring that the area is clear of potential hazards, removing clinical waste and contaminated items to relevant collection areas. To assist in the maintenance of a safe and clean clinical environment to reduce the risk of infection 4.Infection ControlAccept personal responsibility and accountability for your infection prevention and control practice Ensure that you are familiar with, and comply with, all relevant policies Ensure that you receive mandatory updates in infection control 5. Local Area Variation to Core Job Description To complete competencies specific to the post This job description forms the basis of the healthcare assistants duties. You shouldbe aware that there might be other specific assigned tasks relevant to a particular area of work UROLOGY OUTPATIENTS Undertake clinical test Phlebotomy, urinalysis, pregnancy tests, flow rates, MRSA screening Carrying out clinical observations such as BP, height & weight, document on EPIC Assist with outpatient flexi-cystoscopy & urodynamics clinics in minor procedure rooms Setting up clinics & stocking up room. Replace supplies Collect patient experience/ data Clinical Skills Competency sign off required Escort pts to other areas if required Take Urgent samples to Labs Ensure adequate stock levels are maintained for departmental resources Reporting problems to facilities management. Maintain adequate level of Patient information leaflets Chaperoning for all clinics Ordering of products- clinical and non-clinical