Our client, a car dealership based in Chiswick, West London, is currently seeking to recruit an experienced Vehicle Technician to join their team.
If you are passionate about delivering exceptional customer service and would like to become part of a friendly and productive workshop team, then this could be the role for you!
Responsibilities
1. Reporting to the Workshop Controller, you will have responsibility for the maintenance and repair of a selection of motor vehicles.
2. Working to ensure the highest standards of customer satisfaction, by performing a 'first time fix'.
3. Checking the information provided by the customer and Service Advisor on the Job card, ensuring there is enough information to complete the repair.
4. Maintaining quality standards and customer service, as well as following health and safety guidelines at all times.
5. Ensuring accurate collection and recording of customer data in line with company standards.
6. Maximising customer satisfaction by working as part of a team.
7. Keeping the service team and internal workshop informed of expected timescales of completion of the repair.
8. Ensuring the necessary paperwork is completed and the service department is updated on any additional work required, using the Vehicle Health Check.
9. Attending training courses and completing online training to keep up to date.
10. Following the instructions on the job card and reporting any additional work required.
11. Working to a high standard, within manufacturer guidelines.
Requirements
1. Successful track record within the role, ideally with dealership experience in the motor industry.
2. Have your own set of tools (use of a built-in toolbox and specialist tools will be provided).
3. Recognise the importance of working as part of a team to provide the best levels of service.
4. Be familiar with working on a range of models of cars in an accurate and efficient manner.
5. Focus on delivering high standards of customer service and a first-time fix.
6. Participate in training and value working in a team.
Application
If you meet the requirements for this role and are interested in joining our client's team, please apply now for a more in-depth discussion with us.
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