Job Description
Deputy General Manager- Marine Hotel Ballycastle
£35k-£40k
Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Our valued client, The Marine Hotel Ballycastle is looking for a Deputy General Manager to oversee all hotel operations, with a strong focus on Food & Beverage. This is a fantastic opportunity for a motivated leader to drive operational excellence, maximise revenue, and foster a positive team culture.
The Marine Hotel is a cherished establishment renowned for its welcoming atmosphere and exceptional service. They take pride in offering guests a cosy, home-away-from-home experience with comfortable accommodations and delicious, locally sourced culinary delights, all while enjoying breathtaking sea views.
What You’ll Be Doing:
1. Leadership & Management: Deputise in the absence of the General Manager and lead the team to achieve operational excellence.
2. Operational Oversight: Manage all daily hotel operations within budget and to the highest standards.
3. Guest Experience: Maintain outstanding levels of internal and external customer service, responding proactively to guest needs, complaints, and reviews.
4. Team Development: Recruit, train, and develop an en...