We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply for this post; therefore, please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board supports flexible working.
Please be advised that there is a temporary top-up for Bands 2 and 3 to reflect the incorporation of the top-up to the living wage of £12.60 per hour - £24,638 per annum. This temporary top-up will be in place until the annual pay uplift for 2025/26 is confirmed.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.
Job Overview
This is an exciting opportunity to join the Aneurin Bevan University Health Board Patient Equipment Service, a small, friendly team that strives to ensure an effective service for patients in hospital and at home.
Predominantly responsible for bedframes and mattresses, this post will support an effective and efficient service dealing with referrals from clinical colleagues for equipment, liaison with clinicians and other Health Board colleagues, patients, families/carers, and external contractors.
Excellent organisational skills and telephone manner are essential. At times, site visits will be required to support the efficiency of Bed stores.
Main duties of the job
The post holder will be required to undertake call handling for patients and clinical staff, assisting with the allocation of beds within both Acute and community services. Support with processing invoices via Oracle and supporting the nursing assessors.
The post holder will provide day-to-day administration support associated with the Bed service department.
To be the first point of contact for receiving, directing, and monitoring calls from patients and clinical colleagues.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow, and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications, and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications And Knowledge
Essential criteria
* Good standard of general education
* NVQ Level 3 in administration or equivalent demonstrable level of knowledge and experience
* Excellent IT skills
* Evidence of Continuing Professional Development
Desirable criteria
* Facilities management qualification
* ECDL or equivalent certificate
Experience
Essential criteria
* Experience of working with electronic databases
* Ability to work on an electronic platform on a day-to-day basis
* Proven administration experience
* Experience of working in a busy and challenging environment
Desirable criteria
* NHS Experience
* E-Systems technology
Skills and Attributes
Essential criteria
* Analytical and judgment skills
* Accurate attention to detail
* Articulate and good communication skills
* Experience using Oracle and processing invoices
* Ability to stay calm under pressure
* Ability to manage own time and workload effectively
* Ability to manage competing priorities
* Ability to work effectively under pressure, meet deadlines, and prioritise workload in a challenging and demanding environment
* Excellent Microsoft Office skills, in particular experience of Windows, Excel, Access etc.
* Excellent telephone, interpersonal, and communication skills
Other
Essential criteria
* Ability to move between sites within the Health Board as demanded by the job role
Desirable criteria
* Ability to speak Welsh
#J-18808-Ljbffr