3rd Line Systems Engineer
We have an exciting opportunity available for an experienced 3rd Line Systems Engineer. Reporting into our Back-Office Delivery Manager, you will be responsible for providing 3rd line support, troubleshooting, and engineering solutions for the systems supporting Signet's online trading capabilities. This role involves working across a diverse range of technologies and platforms, including package solutions and bespoke systems, with a focus on ensuring smooth operations and integrating various systems. If you thrive in a fast-paced environment, enjoy solving complex issues, and are passionate about supporting online trading, this could be the perfect role for you.
If you're an experienced systems engineer and are keen to make a difference, apply today and be part of something special! At Signet, we help our customers to "CELEBRATE LIFE & EXPRESS LOVE."
About the Job
Typical Duties
Working in a DevOps environment supporting continuous integration and delivery (CI/CD pipelines)
Troubleshooting Incidents and provide technical expertise and insight on a 3rd line support basis for online trading systems and connecting integrations
Perform engineering tasks on Signet UK owned online trading systems.
Advise and direct 3rd parties who provide support and/or engineering services for UK managed online trading systems.
Supporting the monitoring processes, identifying vulnerabilities and issues, proactively optimizing and implementing alert configurations.
Astute problem-solving abilities, the ability to find well-balanced solutions. This also translates into a high degree of flexibility and adaptability, especially in the ever-shifting realm of continuous development
Updating and consolidating documentation. For example, data flows and data formats. Ensure as many checks and fixes are handed over to 1st and 2nd line teams.
Are you the perfect gem?
We're looking for a candidate who has:
Excellent troubleshooting and problem-solving skills, even with unfamiliar technologies.
Skills in AWS (Particularly Lambada,, ECS, MQ.
Proven experience in MS Azure / AWS MQ, SQ Skills in Net, Python and Java.
A successful track record of designing, configuring, and monitoring IT systems
Demonstrable knowledge of systems integration.
Strong communication skills with attention to accuracy and detail.
The ability to build relationships with both technical and non-technical colleagues and suppliers.
A “can do” attitude, taking initiative and working proactively without waiting for direction.
The ability to stay calm and focused under pressure.
We offer a fantastic job and more…
We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:
Competitive salary
Generous discount of up to 30% off our fabulous products from day one.
An annual enhanced discount to celebrate the day you joined our team.
Retirement Savings plans which offer flexibility in the way you save for the future.
Immediate Life Assurance from day one.
A minimum of 22 days holiday per year which increases after a years' service.
Recognised qualifications, study support and structured career progression.
Health and Wellbeing Scheme.
Financial Wellbeing scheme.
Give As You Earn scheme – An easy way to support causes close to your heart.
Real Rewards - exclusive discounts on groceries, travel and leisure.
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need