HR Manager, Partner Solutions Human Resources (Hybrid in Durham, NC, Chicago, IL, or Washington, DC or Remote) The HR Manager is a member of a growing team of HR consultants who provide expertise-based services to a suite of non-profit organizations with whom Arabella works. In this role, you will handle employee relations, provide support in the creation and update of policies, and address a high volume of HR inquiries for Arabella's nonprofit clients. This role is ideal for an HR professional who is comfortable navigating through conflict resolution, customer and employee facing interactions. This is a full-time position reporting to the Associate Director (AD) of HR. Essential Responsibilities Provides exceptional daily service to client staff, communicating quickly, effectively and efficiently Manage a variety of staffing and employee relations situations, such as rapid or planned growth, restructuring, reductions in force, terminations, performance management, conflict resolution, while ensuring compliance with applicable laws and policies. Own complex client HR engagements. Provide coaching, guidance, and strategic leadership to executives and managers as a trusted partner and liaise with client contacts and internal account managers. Maintain employee confidence and protect confidentiality of personnel data. Support the research, drafting, and update of HR policies, ensuring our practices stay up to date with changing federal, multi-state, and local laws and regulations, and ensuring employees adhere to all applicable laws, regulations, and organizational standards. Maintain and deploy working knowledge of relevant policies, procedures, and benefit plans, and provide guidance and interpretation on HR policies to internal stakeholders and clients. Respond in an accurate and timely manner to all client-facing inquiries assigned via the Case Management system. Other Responsibilities Support triage, tracking, case response, and assignment for case logging system to provide exceptional daily service to client staff. Work cooperatively with various team members to ensure implementation and management of internal processes designed for regulatory compliance. Troubleshoot issues and solve problems independently or escalate when necessary. Other duties assigned. To Be Successful in This Role, You’ll Need 3 years of Employee Relations and employee-facing experience. Workplace investigation experience preferred. Working knowledge of multi-state employment laws. Experience in professional services environment, PEO or similar highly desired. Strong client service and interpersonal skills such as tact and diplomacy required. Outstanding organization and prioritization skills - ability to manage multiple demands, projects and deadlines in a fast-paced environment. Proficiency in Salesforce, UKG, and Excel preferred. Strong research skills. Ability to think critically. Highly effective at communicating analysis, recommendations, and conclusions. Ability to draft high-quality correspondence and written materials. Exceptional communication skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence. Optimism and adaptability. Experience in a progressive, mission-driven, and entrepreneurial environment. Passion for philanthropy, nonprofits, or foundation operations. Our Core Competencies The ability to provide excellent, reliable service, including the ability to effectively recognize and elevate potential challenges, gather the information necessary to create and carry out solutions, and support those solutions with clear communications and thorough follow up. The ability to manage time, resources, and priorities to complete tasks on time with high-quality results. The ability to be a positive and professional liaison for stakeholders such as clients, team members, and senior leaders, including understanding how the role relates to those stakeholders and how to gather information and resources from them in order to achieve certain goals. The ability to communicate clearly, concisely, and professionally to various audiences over various mediums. The ability to effectively collaborate, including a willingness to go above and beyond to help the team achieve goals, solicit others’ perspectives, share knowledge, and participate in activities that support diversity and inclusion. A demonstrated eagerness to learn and take on new challenges, including an openness to direction and feedback and a willingness to ask questions. The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, and to be resilient when things become difficult. The ability to define core concepts related to diversity, equity, and inclusion and contribute to a welcoming environment for all staff. Working with Us While this position can be hybrid in Durham, NC, Chicago, IL, or Washington, DC, or Remote from the following states/district: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, North Carolina, Ohio, Pennsylvania, Texas, Utah, Virginia, Vermont, Washington State, or Wisconsin; the preferred locations for this position are Hybrid in Durham, NC, Chicago, IL, or Washington, DC. Please note that all Arabella Advisors’ offices have reopened, and we work in a hybrid environment. We reopened our offices in Summer of 2022 and work with a hybrid workplace strategy to ensure continued flexibility for our staff, while deepening our strong culture rooted in collaboration and in-person interactions between colleagues. We expect that after their initial onboarding, all Arabellans will have the choice of two hybrid schedules. Our hybrid schedule options include Flex, with 1-2 days per week in the office, or Office-based, with 3 days per week in the office (or more if preferred) and the remaining days working at home/remotely. We will make reasonable accommodations under the guidelines of the Americans With Disabilities Act. We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more. About Arabella Advisors Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation. About Arabella’s Partner Solutions Team The Partner Solutions Team provides operations and back-end services and support to fiscally sponsored projects housed at multiple 501(c)(3) and 501(c)(4) nonprofit organizations. Projects range from new and innovative public interest organizations to donor collaborative initiatives to grants administration programs and cover a diverse range of focus areas. Candidates are highly encouraged to research fiscal sponsorship prior to better understand the complex infrastructure and role of our team. Our Commitment to Diversity, Equity, and Inclusion (DEI) Advancing DEI within our firm and in our work with partners is critical to our mission. To be effective partners to philanthropists, nonprofits, and communities impacted by philanthropic dollars, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging, and a nuanced understanding of the racial, ethnic, gender identity, sexual orientation, disability status, and other disparities that undergird the issues we engage in and the interactions we have with one another. For us, equity means that our staff members, our clients, and the people they serve can experience the same level of success, no matter their starting place. We expect all our employees to share this commitment, and always seek ways to improve how well we live these values. Click here to learn more about DEI at Arabella and read our official DEI statement. Total Rewards (compensation and benefits) This is a full-time position. We offer a competitive and holistic total rewards package that includes salary, bonus, and benefits. Our compensation ranges are based on national compensation benchmarks for similar organizations. The starting salary for this position is $66,314 and with an annual bonus potential of 3% for this position. We consider national benchmark indicators along with job related skills, experience and relevant education and training, to determine compensation that is fair and competitive. All full-time staff are eligible for our generous benefits package on their first day of employment: Health insurance- On average Arabella pays 86% of the medical premium, 80% of the dental premium, and 100% of the vision premium Paid time off- 16 days’ vacation, 10 personal days, 11 company holidays (7 federal and 4 more from a list of inclusive cultural and religious holidays and your birthday), 20 hours volunteer leave, 8 weeks parental leave 401(k) retirement plan- We offer a 4% employer match on a dollar-per-dollar basis, and there is no waiting or vesting period; all funds contributed by you and Arabella are yours to keep on day 1 Reimbursements for your personal cell phone plan and fitness Pre-tax withholding for transportation and parking Bonus incentive opportunities Access to professional development opportunities How to Apply Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job. Arabella Advisors is an Equal Opportunity Employer committed to racial equity. If we can make the application process easier through accommodation in the recruitment process, please let us know. We encourage you to read (or listen to) our DEI statement prior to applying. We make a particular effort to recruit people of color and members of marginalized groups to apply for open positions. Once you have applied, we welcome your feedback on how you have experienced our values around DEI in the recruitment process. While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses, and all applicants must already be legally eligible to work in the United States at the time of application to be considered for this position. We will review applications as they are received and look forward to hearing from you.