The Newcastle upon Tyne Hospitals NHS Foundation Trust
Ward 31 is a specialist Outpatient Department at the Freeman Hospital providing 47 dialysis stations for patients of all needs, the department is open 6 days a week from 07:00 until 00:00, providing haemodialysis for approximately 260 patients who attend 3 times weekly for treatment.
We are looking for enthusiastic and motivated individuals to join our ward team, to care for patients within this very busy department. The job of Ward Clerk entails a variety of duties working with patients, assisting nursing staff, and working with external transport providers to ensure patients receive their dialysis. You must be flexible and be able to work within our shift patterns.
A good general education, good communication skills, good manual dexterity skills, time management, and the ability to work as part of a team are required for this post.
Main duties of the job
* To provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and multidisciplinary team.
* Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
* Ensures patient records are scanned and made available for viewing.
* Ensuring PAS system is up to date and accurate.
* Ensuring patient transport is booked in accordance with the patients' dialysis schedule.
Job responsibilities
* To provide and maintain efficient and effective administrative support to the Ward Sister/Charge Nurse and multidisciplinary team.
* Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
* Ensures case notes, investigations, X-rays, and results are available for new admissions, ward rounds, and multi-disciplinary team meetings.
* To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc). Ensuring PAS system is up to date and accurate.
Person Specification
Qualifications & Education
* NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 - 9 (A - C), including English Language, or equivalent level qualification or relevant experience.
* Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent.
Knowledge & Experience
* Previous experience working within the NHS.
* Knowledge of the eRecord, Mermaid, Casis, ERA, and/or Tracking systems.
Skills & Abilities
* Basic IT skills.
* Ability to communicate with members of the public and healthcare providers.
* Able to work effectively alone or as part of the multidisciplinary team.
* Effective organisation and time management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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