Customer Service Advisor
Location: Hemel Hempstead
Salary: £24,900, upon completion of your 6-month probation you'll receive a salary increase and a further increase after 12 months.
Working hours: You will work a 7-hour shift on a rotating three-week schedule, with department hours from 8am to 6pm, Monday to Friday.
Our client in Hemel Hempstead, has been supporting customers across the UK for over 20 years and is looking to expand its customer service team. Based in their modern and trendy offices in Hemel Hempstead, this role offers hybrid working after training.
Are you passionate about delivering exceptional customer service? Do you thrive in a collaborative environment where teamwork is valued? If so, Tate Recruitment want to hear from you!
Why join them?
They believe in creating an environment where employees feel valued and supported. Teamwork is at the core of their success and they put customers at the heart of everything they do. By joining their team, you'll play a key role in ensuring they continue to provide outstanding service and make a difference in the lives of their customers.
About the role:
As a Customer Service Advisor, you will be the first point of contact for customers, offering them a first-class experience when they reach out to business. Your role will involve:
Answering customer enquiries over the phone and providing accurate information about the services.
Recording the nature of each enquiry to ensur...