We are hiring a QA Engineer to join our Quality Assurance team in our Didcot office.
Let's talk about the role:
The primary role of Quality Assurance function is to ensure that management systems are established to enable business compliance, multiple regulatory frameworks and to support the design, development and manufacture of products which meet our customer’s quality requirements.
Key deliverables include creating and building relationships with medical device regulatory in every country.
The Quality Assurance - Quality Systems function supports:
1. All aspects of the audit program to ensure regulation compliance, quality best practice, process improvements and development of supplier quality systems. Providing broad business technical support around QA systems and processes to the organization. Supports and implements significant quality projects across the business and also creates and improves quality and business processes.
2. The management, maintenance, and optimisation of the structure and integrity of the Global Quality Management Systems (QMS) to ensure ResMed’s products and operations comply with the regulatory requirements applicable to medical devices for the markets in which they are distributed.
Let's talk about responsibilities:
3. Support to ensure all aspects of the ResMed EMEA Quality Management Systems (QMS) are compliant and aligned with:Applicable regulatory standards/requirementsBusiness requirements As well as other ResMed QMS entities when applicable.
4. Manage quality activities/actions within the framework of the processes constituting the Quality Management Systems in EMEA (as applicable):Ensure the implementation of the actions, procedures, and processes necessary for the compliance of the Quality activities with the ResMed quality policy and the European (or UK) regulations in force, to achieve quality objectives.Proactively contribute to reviewing, analysing, and implementing opportunities for continual improvement of the QMS, quality documents and records in EMEAsReporting to management any obstacles or potential hazards, that may impact the effectiveness of the quality management system; and identify any need for improvement.Support Global and Regional ResMed teams as appropriate to ensure compliance to applicable regulation and ResMed standard procedures.
5. Contribute to establishing and maintaining metrics and feedback mechanisms to monitor continued effectiveness of QMS in EMEA to business and regulatory needs. Ensure effective communication with relevant parties.
6. Promote a culture of quality through continuing education, consultation and contributing to management review.
7. Build positive working relationships with cross-functional project teams to ensure Quality System Team activities are recognized as an integral part of business success and growth.
8. Work with corresponding Quality teams in other parts of ResMed to ensure Quality systems and processes are aligned.
9. Support global quality projects required for implementation in EMEA
10. Conduct quality audits of suppliers and service providers by performing supplier audit programs that meet company and applicable external regulatory agency requirements.
11. Support the response to audit findings and CAPAs in EMEA
Let's talk about qualifications and exeperience:
Required
12. Bachelor’s degree or Master in Science, Quality or Engineering
13. Minimum 2 years applied professional quality assurance experience ideally including the medical industry
14. Experience with ISO 13485 Medical Standard and knowledge of EU MDR 2017/745 & local regulations
15. Experience with CAPA and Audits
16. Strong planning and organization skills
17. Strong listening, verbal, and written communication skills
18. Proactive, able to provide initiative
19. Ability to work remotely and effectively with remote teams, building and maintaining positive relationships while influencing change
20. Ability to collaborate at different functions such as business, distribution chain partners, Regulatory affairs team, ResMed Manufacturer team, operational, commercial and marketing teams.
Preferred
21. Ability to identify linkages and dependencies between processes.
22. Experience in the maintenance of Management Systems including ongoing improvement of systems and processes.
23. Project management experience
24. Ability to think clearly and critically, assess information and evidence to make informed, timely decisions
25. Agility to adapt and respond quickly while being resilient to overcome obstacles
26. Act as a role model for others within QA and the broader business
27. Acting as lead or experienced supporting auditor for internal and supplier audits, covering a range of relevant processes and supplier types
Additional information :
28. At ResMed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation.
29. Workingfrom home flexibility
30. You also have access to a referral bonus and to ResMed's preferred shareholding programme
31. Internal career opportunity - joining an international fast-pace and massively growing company
OK, so what's next?
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!