FRENCH SELECTION UK
Spanish speaking Travel Operations Executive
Location: North London - hybrid working options
Salary: Up to 32,000 depending on experience plus benefits
Ref: 5461S
The Company:
A well-established International Tour Operator
Main Duties:
1. Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role:
1. Provide a high level Customer Service to customers
2. Handle inbound communications and respond accordingly
3. Respond and deal to all queries in a timely and efficient manner
4. Work with internal departments to ensure the business is run efficiently
5. Gain continuous knowledge of holiday group requirements and offers
6. Able to negotiate supplier rates and always buy at the best possible price
7. Attend familiarisation trips, trade fairs and meetings as directed.
The Candidate:
1. Excellent command of English
2. Full fluency in Spanish mandatory (with additional fluency in Portuguese - Advantageous but not essential)
3. Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar
4. Good knowledge of UK as a destination and its tourism products
5. Positive, problem solver, confident and dynamic personality
6. Good team player / Excellent communication skills
7. Excellent attention to detail / IT literate
Salary: Up to 32,000 depending on experience plus benefits
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