Do you thrive on solving diverse challenges in various IT projects? Are you a graduate and/or eager to grow your career while working with Microsoft Dynamics CRM? Would you like to join a global team where every day brings new opportunities? We are extending our Global IT Team and therefore, we are looking for an
IT Information Analyst CRM
In this role, you can work on end-to-end implementations, focus on specific components within large projects or optimize existing configurations; Each day in this role brings unique opportunities and fresh challenges to tackle! Ready to dive into an exciting career journey? Read on!
What is your role?
* Configuring Microsoft 365 (CRM);
* Come up with creative solutions for Microsoft 365 (CRM);
* Give demos and training to colleagues;
* Analyze specific business processes and bottlenecks, and convert these into a functional design;
* You set up the CRM including hands-on technical activities and supervise the migration process until it finally goes live;
* Together with your colleagues, you ensure maximum customer satisfaction.
Your team
You will join a team of 4 members and one product owner who maintain the Microsoft Dynamics CRM application. Business needs and requirements are defined in close collaboration with our Sales Excellence team. Your team is responsible for the final implementation.
Who are you?
Besides your enthusiastic, curious mindset, we have a couple of requirements:
* Bachelor’s degree in IT or related studies.
* You are able to analyze business processes and translate them into the CRM solution or would like to develop in this field.
* Experience with Microsoft Dynamics 365 (CRM), database concepts, and SQL is considered an asset.
* You are able to work project-based and lead projects.
* You are customer-oriented (towards our colleagues) and enjoy working on continuous improvement of the CRM objective.
* Excellent communication and analysis capabilities; you find it important to share knowledge and you are a real team player within the CRM team.
* Fluent in written and spoken English. Dutch is a plus.
What we do offer?
We are an ambitious, fast-growing and financially sound organization. You can obviously expect:
* 25 vacation days and 12 ADV days (based on a Dutch full-time contract).
* Flexible working policy in hours and location.
* Travel and working from home allowance.
* Profit sharing bonus.
* Great budget for training and courses.
Do you want to join us?
In case you feel challenged by the above role description and requirements, we are interested in meeting you! Please use the application button and send your CV and motivation letter.
If you do not fully meet all requirements for this role, and you think you would be a good match for us, please apply and convince us.
Do you have a question about this role? Please don’t hesitate to contact Josey Beckmans (Talent Acquisition Specialist)
E: Josey.Beckmans@Kramp.com #LI-JB1
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