University Hospitals of Derby and Burton NHS Foundation Trust
Are you an enthusiastic individual looking for a development opportunity or career change? Do you have demonstrable transferable administration skills? Get in touch and meet the team!
We are looking for a team player who we can develop into a Support Medical Secretary role within our Stroke Medical Secretary team to help support teams of clinicians and provide an efficient Medical Administration service. You will be required to work flexibly with or alongside other medical secretarial staff, consultants, and their teams.
Main duties of the job
* Typing and despatch of clinical correspondence relating to NHS medical patients within the quality standards and time limits specified.
* Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the Consultant and his/her team to ensure a prompt and effective communication system.
* Assist in the upkeep of the departmental clinical admin information and general filing correspondence.
* Training will be given to ensure your understanding of the 18-week RTT process and knowledge of the Trust Patient Access Policy and an agreement to adhere to these policies according to National Trust Guidelines.
* Responsible for the regular case note maintenance and accurate filing.
* Books and arranges meetings when required.
* Provide support and cover to other areas in the Business Unit/Division and undertake other duties as requested.
* Answer the telephone, take messages, and deal with queries as required.
Closing Date: 25 November 2024
Interview date: 9 December 2024
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness, and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, and car schemes.
Key Facts:
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research-active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB; this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.
Person Specification
Communication
* Communicate routine information with members of a team.
* Relays queries via the telephone from staff and patients.
Knowledge, training & experience
* A good standard of English to O level/GCSE (A-C grade) or equivalent.
* NVQ level II Business and Administration or equivalent knowledge and skills.
* Typing/Keyboard/IT qualification or experience.
* Knowledge and understanding of a range of administrative procedures.
* Ability to work independently and as part of a team.
Analytical and judgemental skills
* Ability to prioritise own workload effectively.
* Ability to exercise judgment when dealing with enquiries/problems.
Planning and organisational skills
* The ability to plan, organise and prioritise own workload and work to specified deadlines.
* Flexible approach to workload.
* Plan own letters for typing using the IT Digital Systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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