Job summary Bath and Northeast Somerset, Swindon and Wiltshire integrated care board (BSW ICB)s Exceptional and Prior Approval funding team is responsible for managing funding requests received from general practice or secondary care clinicians. BSW ICB "what we do and don't fund" list of policies are split into the following categories: EFR - Exceptional Funding requests - These are procedures that are classed as low priority procedures and will only be funded if clinically demonstrated and agreed through the EFR process. PA - Prior Approval - These are procedures that are funded if the patient meets a set of threshold criteria laid out in the relevant policy. CBA - Criteria Based Access - These procedures are only funded if the patient meets pre-defined criteria. The clinician involved in the patients care will be satisfied that the patient meets the criteria and will be able to proceed to treatment without the need to apply for prior approval funding The EFR Assessor will be responsible for managing the EFR & PA team. Main duties of the job The EFR Assessor will be responsible for: Managing the workload of the EFR & PA Team ensuring that requests are dealt with in a professional and timely manner and that personal information associated with cases are processed in accordance with Information Governance rules and regulations. Assessing all PA requests received against BSW ICB policy and ensuring that clinical threshold criteria are met before approval is granted to proceed Managing requests to ensure that the appropriate process is consistently followed and funding decisions are communicated within the agreed timescales. Providing the first point of contact for General Practitioners or secondary care clinicians and providers regarding funding applications or enquiries. Responding to PALs Complaints, SAR and FOI requests within agreed timescales. About us The BSW ICB EFR Team are a small team that predominantly work from home primarily due to the sensitive nature of the requests for funding that are received. We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. Date posted 04 March 2025 Pay scheme Agenda for change Band Band 6 Salary £37,338 to £44,962 a year per annum Contract Permanent Working pattern Full-time Reference number 983-ICB-7177KB-A Job locations Chippenham Chippenham SN15 1GG Job description Job responsibilities The post holder will be responsible for: Taking responsibility for efficient running of the EFR & PA Team, Maintaining effective office/ departmental systems and processes relating to all pathways. Assessing all PA requests received against BSW ICB policy and ensuring that clinical threshold criteria are met. Managing the processes and performance of the team. maintaining effective office/ departmental systems and processes relating toall pathways. Providing information, data and analysis relating to activity on a regular basis. maintaining effective office/ departmental systems and processes relating to all pathways. Take responsibility for the even distribution of workload within thedepartment, initiating amendments or improvements where necessary. maintaining effective office/ departmental systems and processes relating to all pathways. Support the senior manager Attend meetings as necessary, report progress and resolve issues.Manage the day-to-day work of the administrative team Lead for the team in the quick and successful resolution of queries. Escalating matters that require senior input. Disseminate information to the team and act as a first point of contact. Ensure that all communication with service users is delivered or processed in a timely fashion and inline with our self imposed timescales. Represent the team at meetings as required. Communicate relevant information to other departments and update the website when changes or new polices need to be added/amendedManage, organise and support staff effectively through workplanning, 1:1 meetings and appraisals, including performance and productivity Control and manage attendance and leave, including sickness absent management. maintaining effective office/ departmental systems and processes relating to all pathways. Take responsibility for the training of new and existing staff in relation to systems and processes. Job description Job responsibilities The post holder will be responsible for: Taking responsibility for efficient running of the EFR & PA Team, Maintaining effective office/ departmental systems and processes relating to all pathways. Assessing all PA requests received against BSW ICB policy and ensuring that clinical threshold criteria are met. Managing the processes and performance of the team. maintaining effective office/ departmental systems and processes relating toall pathways. Providing information, data and analysis relating to activity on a regular basis. maintaining effective office/ departmental systems and processes relating to all pathways. Take responsibility for the even distribution of workload within thedepartment, initiating amendments or improvements where necessary. maintaining effective office/ departmental systems and processes relating to all pathways. Support the senior manager Attend meetings as necessary, report progress and resolve issues.Manage the day-to-day work of the administrative team Lead for the team in the quick and successful resolution of queries. Escalating matters that require senior input. Disseminate information to the team and act as a first point of contact. Ensure that all communication with service users is delivered or processed in a timely fashion and inline with our self imposed timescales. Represent the team at meetings as required. Communicate relevant information to other departments and update the website when changes or new polices need to be added/amendedManage, organise and support staff effectively through workplanning, 1:1 meetings and appraisals, including performance and productivity Control and manage attendance and leave, including sickness absent management. maintaining effective office/ departmental systems and processes relating to all pathways. Take responsibility for the training of new and existing staff in relation to systems and processes. Person Specification Knowledge, Training and Experience Essential The post would suit an HCP nurse or physiotherapist or an individual with a good understanding of healthcare within the NHS Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Further training or significant experience in project management, financial management or supporting change management processes ExcelComprehensive knowledge of project management and/or health information systems developmentlent communication skills Workforce development knowledge and experience Communication skills Essential Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence. Skills for nurturing key relationships and maintaining networks. Analytical Essential Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Problem solving skills and ability to respond to sudden unexpected demands Strategic thinking - ability to anticipate Attention to detail combined with the ability to extract key messages from complex analysis Independent thinker with demonstrated good judgement, problem-solving and analytical skills Takes decisions on difficult and contentious issues where they may be a number of courses of action Planning & Management Skills Essential Skills for project management Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support Skills for managing projects ensuring they meet financial targets. Skills for manipulating information Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales Understanding of and commitment to equality of opportunity and good working relationships Other Essential Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Commitment to continuing professional development Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals. Person Specification Knowledge, Training and Experience Essential The post would suit an HCP nurse or physiotherapist or an individual with a good understanding of healthcare within the NHS Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area Further training or significant experience in project management, financial management or supporting change management processes ExcelComprehensive knowledge of project management and/or health information systems developmentlent communication skills Workforce development knowledge and experience Communication skills Essential Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Skills for communication on complex matters and difficult situations, requiring persuasion and influence. Skills for nurturing key relationships and maintaining networks. Analytical Essential Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Problem solving skills and ability to respond to sudden unexpected demands Strategic thinking - ability to anticipate Attention to detail combined with the ability to extract key messages from complex analysis Independent thinker with demonstrated good judgement, problem-solving and analytical skills Takes decisions on difficult and contentious issues where they may be a number of courses of action Planning & Management Skills Essential Skills for project management Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support Skills for managing projects ensuring they meet financial targets. Skills for manipulating information Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales Understanding of and commitment to equality of opportunity and good working relationships Other Essential Used to working in a busy environment Adaptability, flexibility and ability to cope with uncertainty and change Commitment to continuing professional development Professional calm and efficient manner Effective organiser Demonstrate a strong desire to improve performance and make a difference by focusing on goals. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bath and North East Somerset, Swindon and Wiltshire ICB Address Chippenham Chippenham SN15 1GG Employer's website https://bsw.icb.nhs.uk/ (Opens in a new tab)