This role offers a competitive salary, hybrid working, 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.
Location: Hybrid/London (expected to be two days a week, Wednesdays and usually either Tuesday or Thursday for days that matter)
Salary £85,000 - £95,000 per annum FTE
**THIS ROLE IS BEING OFFERED ON A 6 MONTH FIXED TERM CONTRACT**
About the role
This is an interim role for six months, with the flexibility to be full-time or part-time (minimum three days per week).
As the Interim Head of Programme Management, you will play a pivotal role in supporting the development and delivery of Which?'s strategic objectives by driving the effective management of programmes and projects. Internally this role is called Head of PMO.
In this role, you will oversee the scoping, definition, and delivery of key initiatives, ensuring they are aligned with organisational goals. Leading a team of Project and Change Managers and Business Analysts, you will foster collaboration, provide clear direction, and ensure the successful execution of programmes that deliver measurable impact.
Key responsibilities include:
* Inspire and Lead a High-Performing Team: Foster an inclusive and supportive team culture that promotes engagement, growth, and performance. Empower your team to excel and deliver outstanding results aligned with organisational objectives and priorities.
* Drive Strategic Programmes and Projects: Oversee the development and management of a diverse portfolio of projects and programmes, ensuring they deliver tangible outcomes and measurable results that support the organisation's strategic goals.
* Identify and Deliver Projects and Programmes: Take personal leadership of some projects and programmes including actively support the identification and development of the initiatives to deliver the operational key results to enable the delivery of the organisation's strategy.
* Engage with Stakeholders for Success: Collaborate with programme sponsors and executive stakeholders to build shared ownership and accountability for programme outcomes. Work closely with Finance to align on financial reporting and ensure the portfolio delivers clear, measurable benefits.
About you:
* You will have a proven track record in driving organisational success through strategic management and the delivery of complex initiatives. You bring strong expertise in Programme Management, enabling you to lead dynamic, high-performing teams and navigate rapidly changing project landscapes effectively.
* With a deep understanding of Risk Management, you excel at identifying challenges, mitigating risks, and ensuring alignment with organisational objectives. Your ability to adapt your management style allows you to lead diverse teams with empathy and efficiency, fostering an environment where individuals and teams can thrive.
* Resilience, flexibility, and adaptability are at the core of your leadership style. You are analytical and adept at solving problems, making data-driven decisions, and driving successful outcomes.
* A natural communicator and influencer, you excel at building strong relationships with stakeholders at all levels, ensuring alignment and buy-in for strategic initiatives. You are committed to delivering value, fostering collaboration, and enabling the organization to achieve its goals through a structured and forward-thinking PMO framework.
Benefits
We also have these benefits for you to consider:
* 35 hour working week (or part-time equivalent of a minimum of 3 days per week)
* Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
* Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
* Discount site Sodexo which offers large %% off every day shopping and holidays
* Annual Award (depending on employee and company performance)
* Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
* A discretionary death in service benefit provision equivalent to six times your annual salary
* Free access to Which? member content and free access to Which? money & legal helplines
* Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
* Work from (almost) anywhere” for 4 weeks of the year policy
The interview process for this role involves:
* Initial interview with current Head of PMO
* 2nd meeting with Head of PMO and CFO
About Which?
We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full-time working week (35 hours) e.g. part-time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at resourcing@which.co.uk.
Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. Read all about us on our website.
At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.
We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.
As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.
* Role Profile - Interim Head of PMO.docx.pdf
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