CRM Systems ManagerHybrid - Birmingham (Minimum 2 days in-office per week)Up to £55K per annum DOE Benefits Are you a data-driven CRM professional looking to make a real impact? Do you thrive on optimising systems, streamlining processes, and turning data into meaningful insights? If so, this role is for youWe are seeking a CRM Systems Manager to oversee and enhance the Zoho CRM system and other digital tools, ensuring seamless data flow and insightful reporting. Working within a growing Business Insight team, you'll play a key role in data integrity, automation, and digital transformation. What You'll Do: Manage CRM Data - Oversee incoming data, ensuring accuracy for reporting and analysis. Optimise CRM Systems - Streamline workflows, automate processes, and improve usability. Provide Actionable Insights - Use data to support stakeholders in making informed decisions. Collaborate & Innovate - Work with various teams to enhance CRM adoption and efficiency. Drive Digital Transformation - Support the evolution of data processes and new tech integrations. What We're Looking For: Strong CRM system experience (Zoho preferred). Ability to analyse and interpret data, translating it into clear insights. A self-starter with initiative, but not afraid to ask for help when needed. Experience in automation and workflow improvements is a plus. Excellent stakeholder management skills to drive engagement and adoption. This is an exciting opportunity to lead CRM improvements in a forward-thinking organisation that values data-driven decision-making. Interested?Click Apply today and be part of a dynamic team Contact Steve Tomlinson Pertemps, Hagley Road, Birmingham