Job Title: Japanese speaking IT Administrator
Status: 1 year Fixed term contract
Salary: maximum £28,000 + Commuting Expense up to Zone 6
Work hour: Mon to Fri, 9:00-17:30
Location: London
Global IT company is looking for a Japanese speaking IT Administrator.
Japanese speaking IT Administrator - Responsibilities:
* Manage administration tasks and business flows (invoicing, purchasing, etc.) related to IT services.
* Understand and perform detailed administration work for using IT systems, planning and designing for customer's IT systems, additionally helping IT support to end users.
* Client PC and security element configuration including day-to-day service delivery and user support.
* PC implementation support work and support for IT engineers.
* Support and maintain IT asset and user management, support presentations and events for IT-related administration (finance, account).
* Careful consideration to ensure profitable systems and implementation. Vendor negotiation and control.
* 1st level troubleshooting with customers and assist them as their escalation point of contact.
* Maintain secure operations and keep the environment tidy.
* Periodical status report to line manager. Business trips and ad hoc requests from your line manager or team members.
* Task and time management for each task and reporting to members and line manager. Understand basic security policy.
Japanese speaking IT Administrator - Requirements:
* Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Office/Mailer, and Antivirus.
* General knowledge and experience in PC Hardware and Microsoft 365.
* Excellent written and verbal communication skills in Japanese and English (speaking, reading, writing).
* Ability to investigate and source answers to various email and telephony inquiries about technical issues. Proven customer service experience.
* Strong time management, multitasking, and organizational skills. Strong work ethic, accuracy, organization, and attention to detail.
* Purchase order processing, web application for accounts.
* Solid administration background and a keenness to get involved and support all customer service areas in EMEA.
* Web content management.
* ISMS policy, Japanese and English document skills for planning and preparation for presentations.
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