About The Opportunity
The DMSB Executive Education department is a team of 5 people who have been delivering 5-6 custom executive education programs for corporate clients totaling about $1.5-2M in revenue. This position is to be the operational leader of the department, responsible for supervising all staff and for growing the offerings of the department to reach more markets and customers. Key to growth will be the addition of open enrollment programs to the portfolio. The larger vision is to positively impact more executives worldwide than any other organization. Revenue growth targets are $3M in one year, $5M in two years, $10M in five years, and $20M in ten years.
Key Responsibilities
The Senior Director of Executive Education is the equivalent to a COO of a large global organization, capable of building and growing the organization to serve more Executives than any other organization globally.
Responsibilities will include supervising and leading work in operations, delivery, HR, marketing and sales, and strategy. Successful candidates need to be entrepreneurial, comfortable with ambiguity and operating in a VUCA environment, energetic, able to delegate responsibilities, but also able to ensure direction and performance of the individuals, leaders, and the entire enterprise.
* Manages a team of program managers/coordinators assigned to particular accounts or projects.
* Coordinates recruiting, finding, and hiring talent, both Staff and Faculty. Finding leaders who will grow the enterprise and work well together.
* Builds the team – Training and developing the talent to reach their potential so that they can train and develop others, both Staff and Faculty.
* Creates the infrastructure needed to support a growing and expanding team, market presence etc. All the systems – financial, contract, IT and operational procedures, Pedagogy - simulations, exercises and aha experiences, research platforms to create useful knowledge.
* Proactively leads key account planning processes that develop mutual program performance objectives, financial targets, and critical milestones for a one and multi-year periods.
* Finding the right connections: Open Markets and Custom Markets, donors, supporters and partners.
* Creates the collaborative, cross-functional relationships across campus required to ensure high quality, efficient client service. Building and growing the relationship with these connections: Open Markets and Custom Markets, donors, supporters and partners.
* Proactively assesses, clarifies, and validates client needs on an ongoing basis, and initiates solution development efforts that best address client needs.
* Oversees all aspects of delivery of client services – schedules, milestones, faculty coordination, communications with program participants, faculty and guest speakers, etc.
Minimum Qualifications
Operational excellence and financial acumen. Unshakeable integrity, Leadership and Communications Skills, Strategic thinking, ability to work with and influence top leaders in organizations. Sense for sales and marketing, able to manage and build budgets, entrepreneurship and flexibility. Global perspectives and Vision.
* 8-10 years of related experience
* Bachelor's degree required, MBA or related advanced degree preferred
* Significant, complex, long-term program planning, program leadership and client relationship experience resulting in the achievement of financial objectives and high satisfaction among all stakeholders.
* Proven ability to interact effectively with high level global corporate constituencies, faculty and senior level university administrators.
* Demonstrated ability to think strategically and problem-solve creatively.
* High level of interpersonal communication skills including political acumen and social perceptiveness.
* Ability to balance and manage the needs of multiple constituencies, manage to deadlines and work well under pressure.
* Knowledge and understanding of concepts, principles and practices for executive education or related professional services.
* Ability to manage and grow a program support team.
* Ability to work early mornings, evenings and weekends as well as travel domestically and internationally.
Documents To Submit
Resume
Cover Letter
Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
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