Community Response Co-ordinator - Home First CarrickBand 4Main area Administrative Grade Band 4 Contract Permanent Hours
* Full time
* Part time
37.5 hours per week Job ref 201-24-942 Site Falmouth Health Centre Town Falmouth Salary £26,530 - £29,114 Per Annum / Pro Rata Salary period Yearly Closing 05/01/2025 23:59
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Job overview
Please note this is a community-based role and you will be required to travel around the geographical area where there may not be public transport.
This is an exciting role to work within the Home First Central Area, supporting the continued development of the reablement service. You will be responsible for supporting the Team Lead with the day-to-day line management of the Community Support Workers (CSWs).
The successful candidate will be an integral link between the CSWs, Assessors, Team Lead, and wider stakeholders for the facilitation of great patient care. This will be predominantly office-based but will require visiting patients in their own home at times.
Please view the attached job specification for in-depth information regarding this role, or call our office on 01326 436677 to arrange an informal visit.
Proposed interview date: to be confirmed
Main duties of the job
The post holder will support the Team Lead and registered Assessors to manage the Community Support Workers (CSWs) working mainly within the geographical area of Carrick in Cornwall but could mean supporting colleagues elsewhere in the Central Cornwall area. The post holder needs to be able to support co-ordination of referrals from a variety of Health and Social Care Professionals, allocate visits, communicate and answer queries from all disciplines including care providers, members of the public and users of the service. This involves organising own day-to-day activities, planning of both straightforward and more complex ongoing referrals, together with looking into the longer-term planning of care.
The post holder will support the Team Lead with the leadership and management of the CSWs. Daily meetings will be held to review patient care and act on any red flags identified. The role will include supporting the Team Lead with the regular supervision and annual appraisals for the CSWs, and ensuring training, audit and lone worker compliance are up to date.
The Carrick Home First team supports patients who have been recently discharged from hospital as well as those who are in crisis in the community to avoid hospital admission. There will be times where you will need to visit patients in their own homes so clinical skills are essential.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Experience
Essential criteria
* NVQ Level 3 or 4 Healthcare or equivalent level experience or skills, knowledge and ability to do the role
* Maths & English GCSE Grades 4 and above or equivalent
* Experience of working within a health or social care team environment
Desirable criteria
* Experience of managing a team
Skills and Aptitude
Essential criteria
* Excellent interpersonal skills in leadership, co-ordination and management skills
* Leadership skills – able to motivate a range of staff, organise self and others, delegating and prioritising work load duties.
* Conflict resolutions skills
Desirable criteria
* Teaching skills
At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:
* Career conversations and individual development plans for succession planning and talent management
* Protected CPD time for registered staff
* Access to a dedicated central development fund supporting CPD for all staff
* Leadership and Management development programmes
* Coaching and mentoring opportunities
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
* Suite of health and wellbeing initiatives to support our colleagues physical and mental health
* Free access to individual HARP portfolios to support revalidation for nursing staff
* Free DBS checks where required
* Discounts available from retailers, UK hotels and main attractions
* NHS Pension Scheme
* Salary sacrifice car scheme
* Cycle to work scheme
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
Any general recruitment queries, please contact our recruitment team on 01208 834644
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