Job summary The Mersey & West Lancashire (MWL) Medical Examiner Service, based at Whiston Hospital, are very excited to be extending our service and we are looking for an excellent Medical Examiner Officer to play a key role in our ongoing development. The Medical Examiner service is fundamental to supporting the bereaved, ensuring consistency and accuracy in death certification and promoting continuous learning. If you feel strongly about providing outstanding services to our community then we would like to hear from you. Our ME service was established in 2021 to provide independent scrutiny of the circumstances and causes of in-hospital and Willowbrook Hospice deaths to support families with empathy and understanding through this process. We have now extended our service to include deaths that have occurred in the community. To make this a success we are looking to recruit an additional Medical Examiner Officers (MEO) to join our existing team. Interview Date - Week commencing 12th May 2025 Main duties of the job o Work with Medical Examiners and the Lead Medical Examiner's Officer to aid them in their responsibility for overseeing the death certification process for all deceased patients in the locality. o To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical examiner, highlighting to the Medical Examiner any inconsistencies or areas of concern noted. o To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patient's death. o To liaise with the bereavement team as required in relation to keeping the bereaved informed and arrangements to issue the death certificate to them. o To be able to work on his/her own initiative, referring to the Lead Medical Examiner Officer when necessary. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 04 April 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Per Annum, Pro Rata Contract Permanent Working pattern Part-time Reference number 409-6768509 Job locations Whiston Hospital Prescot L35 5DR Job description Job responsibilities KEY DUTIES Work with Medical Examiners and the Lead Medical Examiner's Officer to aid them in their responsibility for overseeing the death certification process for all deceased patients in the locality. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical examiner, highlighting to the Medical Examiner any inconsistencies or areas of concern noted. To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To liaise with the bereavement team as required in relation to keeping the bereaved informed and arrangements to issue the death certificate to them. To be able to work on his/her own initiative, referring to the Lead Medical Examiner Officer when necessary. CLINICAL & PROFESSIONAL RESPONSIBILITIES Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). Exercise judgment regarding concerns raised by relatives, which may be complex, to decide which of the escalation options available are most appropriate i.e. Coroner Referral, SJR, PALS. Highly evolved empathetic and self-awareness skills to deal with bereaved families who may have barriers to understanding information due to their grief or disability. To have an understanding of medical terminology that enables informed discussions about causes/ circumstances of death with bereaved families, clinicians, coroner and registration service staff. Knowledge of the statutory process around death certification legal frameworks and how the medical examiner system aligns with other related organisations and NHS initiatives. Be able to juggle conflicting demands, prioritise tasks and deal with queries as they arise. Specialist knowledge of various faith groups funeral wishes/practices to enable respectful compliance with tight and specific timescales and procedures. The ability to work in a highly pressurised, unpredictable environment where bereavement care is central to the service. Work closely with the Medical Examiner in relation to delegated duties, under the supervision of the Lead Medical Examiner's Officer. Provide support, information and explanations around the statutory requirements for Coroners referrals possible outcomes i.e. post-mortems, inquests, and the procedures for the release of the deceased. To be aware of the Safeguarding Adult and Child frameworks and processes and liaise as required. ADMINISTRATIVE RESPONSIBILITIES To utilise the Trusts data systems and those of community partners to access all relevant records including EPR, PACS, ICE, EDMS, EMIS, SystemOne and Datix. To utilise and maintain the Medical Examiner Service database and support the implementation of the National Medical Examiner database. Keep accurate and contemporaneous records. In liaison with the Bereavement Team to provide information to the family and visitors regarding the arrangements to be made following the death. To observe arrangements for storing records of medical examiner scrutiny comply with relevant data protection legislation and the policies of the trust where the medical examiner office is based. COMMUNICATION / KEY WORKING RELATIONSHIPS INTERNAL Hospital doctors Medical Examiners Service managers. Nurses Safeguarding Team Clinical Governance Leads Mortuary staff EXTERNAL HM Coroner and officers Spiritual/Faith community leads Registrars of births and deaths GPs and practice staff Bereaved relatives, carers and executors/solicitors. Funeral Directors National Medical Examiner Regional leads for ME system TEACHING & TRAINING RESPONSIBILITIES To provide training in all aspects of the role as necessary to less experienced members of staff. Attend appropriate training and education sessions at the request of the manager. RESEARCH & AUDIT All Trust employees have a responsibility to support research and audit as required. To contribute to and review departmental policies and procedures to reflect best practice in the delivery of an independent medical examiner system. Job description Job responsibilities KEY DUTIES Work with Medical Examiners and the Lead Medical Examiner's Officer to aid them in their responsibility for overseeing the death certification process for all deceased patients in the locality. To establish the circumstances of individual patient deaths by performing a preliminary review of medical records to identify clinical and circumstantial information, sourcing additional details where required, for scrutiny by the medical examiner, highlighting to the Medical Examiner any inconsistencies or areas of concern noted. To act as an intermediary between the bereaved and clinicians to establish and resolve any concerns relating to a patients death. To liaise with the bereavement team as required in relation to keeping the bereaved informed and arrangements to issue the death certificate to them. To be able to work on his/her own initiative, referring to the Lead Medical Examiner Officer when necessary. CLINICAL & PROFESSIONAL RESPONSIBILITIES Maintain an awareness of the diverse needs of users of the medical examiner system to ensure equality to any particular group defined by sex, race, religion, ethnicity, sexual orientation, gender reassignment or disability. To assist in highlighting cases for assessment by the Structured Judgement Review team (SJR), Child Death Overview Panel (CDOP), Clinical Governance teams and the Learning Disability Review Teams (LeDeR). Exercise judgment regarding concerns raised by relatives, which may be complex, to decide which of the escalation options available are most appropriate i.e. Coroner Referral, SJR, PALS. Highly evolved empathetic and self-awareness skills to deal with bereaved families who may have barriers to understanding information due to their grief or disability. To have an understanding of medical terminology that enables informed discussions about causes/ circumstances of death with bereaved families, clinicians, coroner and registration service staff. Knowledge of the statutory process around death certification legal frameworks and how the medical examiner system aligns with other related organisations and NHS initiatives. Be able to juggle conflicting demands, prioritise tasks and deal with queries as they arise. Specialist knowledge of various faith groups funeral wishes/practices to enable respectful compliance with tight and specific timescales and procedures. The ability to work in a highly pressurised, unpredictable environment where bereavement care is central to the service. Work closely with the Medical Examiner in relation to delegated duties, under the supervision of the Lead Medical Examiner's Officer. Provide support, information and explanations around the statutory requirements for Coroners referrals possible outcomes i.e. post-mortems, inquests, and the procedures for the release of the deceased. To be aware of the Safeguarding Adult and Child frameworks and processes and liaise as required. ADMINISTRATIVE RESPONSIBILITIES To utilise the Trusts data systems and those of community partners to access all relevant records including EPR, PACS, ICE, EDMS, EMIS, SystemOne and Datix. To utilise and maintain the Medical Examiner Service database and support the implementation of the National Medical Examiner database. Keep accurate and contemporaneous records. In liaison with the Bereavement Team to provide information to the family and visitors regarding the arrangements to be made following the death. To observe arrangements for storing records of medical examiner scrutiny comply with relevant data protection legislation and the policies of the trust where the medical examiner office is based. COMMUNICATION / KEY WORKING RELATIONSHIPS INTERNAL Hospital doctors Medical Examiners Service managers. Nurses Safeguarding Team Clinical Governance Leads Mortuary staff EXTERNAL HM Coroner and officers Spiritual/Faith community leads Registrars of births and deaths GPs and practice staff Bereaved relatives, carers and executors/solicitors. Funeral Directors National Medical Examiner Regional leads for ME system TEACHING & TRAINING RESPONSIBILITIES To provide training in all aspects of the role as necessary to less experienced members of staff. Attend appropriate training and education sessions at the request of the manager. RESEARCH & AUDIT All Trust employees have a responsibility to support research and audit as required. To contribute to and review departmental policies and procedures to reflect best practice in the delivery of an independent medical examiner system. Person Specification Qualifications Essential Educated to Batchelor's degree level or equivalent working knowledge in related field. A commitment to life-long learning and undertaking personal development opportunities. Desirable Completed e-learning MEO core training modules prior to starting in the post. Knowledge & Experience Essential Experience of working with people in sensitive and emotional situations. Desirable Experience of working in a healthcare setting with multi-disciplinary teams across organisational boundaries. Skills Essential Strong interpersonal skills demonstrating the ability to communicate in difficult and emotional situations with empathy and professionalism with all stakeholders. Ability to work as part of a team and organise fluctuating workload around competing priorities. The ability to communicate effectively with a wide range of stakeholders, including the recently bereaved. Approachable and supportive to all levels of staff and bereaved families in a non-judgemental and discreet manner. Competent in the use of IT software systems and handling sensitive personal identifiable data Proactive and self-motivated with the ability to deputise for senior MEO often at short notice. Ability to maintain a calm manner in a range of challenging and emotive circumstances. Other Essential Ability to use a computer for significant periods of time. Ability to concentrate for significant periods of time. Able to cope with the significant emotional effort associated with dealing with bereaved families. Person Specification Qualifications Essential Educated to Batchelor's degree level or equivalent working knowledge in related field. A commitment to life-long learning and undertaking personal development opportunities. Desirable Completed e-learning MEO core training modules prior to starting in the post. Knowledge & Experience Essential Experience of working with people in sensitive and emotional situations. Desirable Experience of working in a healthcare setting with multi-disciplinary teams across organisational boundaries. Skills Essential Strong interpersonal skills demonstrating the ability to communicate in difficult and emotional situations with empathy and professionalism with all stakeholders. Ability to work as part of a team and organise fluctuating workload around competing priorities. The ability to communicate effectively with a wide range of stakeholders, including the recently bereaved. Approachable and supportive to all levels of staff and bereaved families in a non-judgemental and discreet manner. Competent in the use of IT software systems and handling sensitive personal identifiable data Proactive and self-motivated with the ability to deputise for senior MEO often at short notice. Ability to maintain a calm manner in a range of challenging and emotive circumstances. Other Essential Ability to use a computer for significant periods of time. Ability to concentrate for significant periods of time. Able to cope with the significant emotional effort associated with dealing with bereaved families. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust Address Whiston Hospital Prescot L35 5DR Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)