LaunchGood is actively looking for a Travel Coordinator!
LaunchGood is a global crowdfunding platform to support Muslims launching good across the world by helping them raise funds for their campaigns. We believe Muslims can be a wellspring of solutions and have incredible values to share with the world. We are seeking a highly skilled and dynamic Travel Coordinator to join our team who will be responsible for facilitating seamless travel experiences for team members. This involves coordinating travel arrangements, including flights, accommodations, transportation, and itineraries. The Travel Coordinator collaborates with various stakeholders to ensure all travel plans align with budgets, schedules, and preferences. Attention to detail, excellent organizational skills, and effective communication are essential for success. Ultimately, the Travel Coordinator contributes to creating hassle-free and enjoyable travel experiences for our global team.
Deliverables
* Coordinate and manage travel arrangements for team members, ensuring timely and cost-effective bookings
* Plan and organize transportation, accommodation, and itineraries based on individual and group travel needs
* Provide excellent customer service by addressing inquiries, resolving issues, and offering travel assistance
* Lead team bonding activities during onsites, where present
* Research and stay up-to-date on travel trends, regulations, and best practices to enhance the overall travel experience
* Collaborate with vendors, airlines, hotels, and other travel partners to negotiate rates and secure favorable terms
* Prepare detailed travel documents, including booking confirmations, travel guides, and relevant contact information
* Create and maintain accurate travel records, expense reports, and budgets to monitor and control costs
* Manage last-minute changes and emergencies, adapting travel plans as needed to ensure smooth travel experiences
Core Competencies
* Travel Management: Proficient in coordinating various aspects of travel, including flights, accommodations, transportation, and itineraries
* Customer Service: Exceptional interpersonal skills to provide effective customer support and address travelers' needs with patience and professionalism
* Organizational Skills: Strong ability to multitask, prioritize, and manage multiple travel arrangements simultaneously while paying attention to details
* Communication: Clear and concise verbal and written communication skills to effectively convey travel details and instructions to travelers and vendors
* Problem Solving: Quick thinking and resourcefulness to handle unexpected situations, resolve issues, and find solutions that minimize disruptions to travel plans
* Negotiation: Skillful negotiation with travel partners to secure competitive rates, favorable terms, and added benefits for travelers
* Adaptability: Flexibility to adjust travel plans based on changing circumstances, emergencies, or evolving preferences
* Technology Proficiency: Comfortable using travel management software, booking platforms, and communication tools including GSuite, Asana, Notion or similar to streamline the travel coordination process
Requirements
* Post-secondary education or equivalent experience in travel management, hospitality, business, or a related field
* Proven experience as a travel coordinator, travel agent, or in a similar role
* Familiarity with travel industry trends, regulations, and best practices
* Strong geographical and cultural knowledge to offer travel advice and suggestions
* Proficiency in using travel booking systems and software
* Excellent communication skills in both written and spoken language
* Ability to work independently and collaborate effectively within a team
* Detail-oriented mindset with a commitment to accuracy in all travel arrangements
* Availability to work flexible hours, including weekends and occasional overtime
* Exceptional organizational and time management skills
* Must be willing to travel and accompany on-sites
Part-time position: 20-40 hours
Contract: 3-6 months, potential for extension
Salary: 24 USD/CAD, 19 GBP per hour.
The LaunchGood Vision
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