HR Administrator (Shared Parental Leave Cover)
A new and exciting role has arisen within Rochdale Health Alliance (RHA). RHA comprises of 31 member GP Practices. We are a very forward-thinking and innovative GP Federation which utilises to the full, the skills and experience of our team members. We are now looking for administrative and HR support for our small management team and our growing team of clinicians.
Main duties of the job
The HR Administrator will assist the members of RHA in their collaborative work and provide a central source of administrative and HR support. You will work with other members of RHA's clinical teams including Clinical Pharmacists, Pharmacy Technicians, Paramedics, and more. The post holder will be expected to provide high-quality coordination support across a range of services delivered by RHA. This is a fast-paced environment which requires excellent organisational skills.
Job responsibilities
Main duties and responsibilities:
1. Provide administrative support to assist the members of RHA in their collaborative work.
2. Act as the HR liaison between the RHA and additional workforce staff, ensuring smooth communication and prompt resolution of requests and questions around payroll/leave/contract.
3. Assist with the general day-to-day support of the organisation and HR functions.
4. Support and work closely with RHA's senior managers, the Primary Care Networks business managers, and the member practices to ensure the smooth running of RHA's HR function.
5. Provide high-quality coordination support across a range of services and projects delivered by RHA.
6. Develop and maintain good relationships with all stakeholders involved in RHA.
Managing communications:
1. Using RHA dashboards to monitor progress.
2. Manage contractual requirements on behalf of RHA.
3. Schedule meetings/send invitations and agendas.
4. Administrative support and minute taking.
5. Manage Bright HR software.
HR/Recruitment support:
1. Support with the recruitment process of various roles available.
2. Prepare induction and coordinate the training and development of staff.
3. Ensure correct processes and policies are in place and regularly updated and followed by staff.
4. Order equipment including IT, clinical and non-clinical supplies.
5. Ensure appraisals are up to date and carried out in a timely manner.
6. First point of contact for any HR related matters, i.e., authorising annual leave/study leave, recording sick leave.
Working relationships:
1. Work as a flexible member of RHA providing support to other team members when necessary.
2. Take an active role in the development and embedding of RHA's culture, values and reputation as providers of high-quality services.
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
* Act in a way that recognises the importance of people's rights; interpreting them in a way that is consistent with RHA's procedures, policies and current legislation.
* Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
* Behave in a manner which is welcoming to and of the individual, being non-judgmental and respecting individual circumstances and rights.
The post-holder will participate in any training programme implemented by RHA as part of this employment, such training to include:
* Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
* Taking responsibility for own development, learning and performance and demonstrating skill and activities to others who are undertaking similar work.
* Training may need to be undertaken outside of normal working hours, and off site.
Person Specification
Experience
* At least one year’s experience of administrative/HR duties.
* Experience of working as part of a team.
* Experience in a personnel or recruitment environment and dealing competently with a range of employee enquiries.
* Experience of working within the NHS/Primary Care environment.
Knowledge or Skills
* Understanding the necessity for confidentiality.
* Effective IT systems knowledge.
* Understanding of personal responsibility regarding health and safety.
* Well organised with the ability to multi-task and work as part of a team.
* Can translate policy guidance into practical action.
* Ability to source and analyse HR information, providing managers with appropriate data and suggestions for improvement.
* Willingness to adapt to change and develop new skills.
* Ability to develop good working relationships with colleagues and stakeholders.
* Good IT Skills in Microsoft Office: Word, Excel, Outlook, Internet.
* Ability to solve basic IT issues.
* A working knowledge of HR policies and procedures and of basic employment legislation.
* Understanding of healthcare and the NHS.
* Ability to write promotional reports and articles for publication.
Personal qualities and attributes
* Ability to demonstrate personal accountability, emotional resilience and work well under pressure.
* Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines.
* Ability to work flexibly and enthusiastically within a team and on own initiative.
* Strong organisational skills, including planning, prioritising, time management and record keeping.
Qualifications
* Good standard of education minimum of 3 GCSEs grade C or above (or equivalent) including English Language and Maths.
* CIPD Qualification.
Flexibility
* Flexible approach to undertaking a wide variety of tasks.
* Flexible regarding working hours, e.g., holiday and sickness cover.
* Interested in learning new skills/taking on new challenges.
* Willingness to work flexible hours when required to meet work demands.
* Able to undertake training outside of standard working hours if required.
Judgement and decision-making
* Comfortable working to agreed objectives/duties.
* Ability to work without direct supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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