About Us:
Renoufs Cheese and Wine Bars are known for offering an unforgettable dining experience, blending a warm and welcoming atmosphere with an exceptional range of artisanal cheeses and fine wines. We pride ourselves on providing top-tier service, ensuring each guest leaves with a memorable experience. As we continue to expand, we’re excited to welcome a passionate and enthusiastic Venue Manager to lead our thriving Wimborne location.
Job Overview:
As the Venue Manager, you will oversee the daily operations, lead a dynamic team, and maintain the high standards of service Renoufs is known for. You’ll drive performance, sales, and profitability while creating a positive and engaging environment for both guests and staff. We’re seeking a proactive leader who is committed to operational excellence and delivering an outstanding guest experience.
Key Responsibilities:
Operational Management
* Lead and manage the daily operations of the venue.
* Ensure full compliance with health, safety, and licensing regulations.
* Maintain the venue’s high standards of cleanliness, organisation, and presentation.
* Manage inventory and supplies, ensuring adequate stock levels.
Staff Management
* Recruit, train, and develop a passionate and efficient team.
* Create staff schedules to ensure optimal coverage at all times.
* Foster a collaborative and positive work environment.
* Conduct performance reviews and provide regular feedback to support staff growth.
Customer Service
* Ensure every guest receives outstanding service, creating an exceptional experience.
* Address customer enquiries, feedback, and concerns professionally and efficiently.
* Develop and implement strategies to continually improve guest satisfaction.
Requirements:
* Proven experience as a Venue Manager or in a similar hospitality management role.
* Strong leadership skills with the ability to motivate and inspire a team.
* Excellent communication and interpersonal skills.
* A commitment to exceptional customer service.
* Solid financial management and budgeting experience.
* Flexibility to work evenings, weekends, and holidays.
* Passion for cheese, wine, and delivering unique dining experiences.
* Knowledge of health and safety regulations.
* Proficiency in restaurant management software.
What We Offer:
* Competitive salary.
* Opportunities for career progression and personal development.
* A supportive, friendly, and inclusive work culture.
* Employee discounts on food and beverages.
* Comprehensive training and onboarding to set you up for success.
How to Apply:
If you’re a driven and experienced hospitality professional with a passion for cheese, wine, and creating remarkable guest experiences, we’d love to hear from you! Please send your CV and cover letter to jobs@renoufs.co.uk detailing your relevant experience and why you’re the perfect fit for Renoufs.
Renoufs Cheese and Wine Bars is committed to equal opportunities, celebrating diversity, and fostering an inclusive workplace for all.
Job Types: Full-time, Permanent
Pay: £23,000.00-£26,000.00 per year
Additional pay:
* Bonus scheme
* Tips
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Sick pay
* Store discount
Schedule:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Holidays
* Monday to Friday
* Weekend availability
Work Location: In person
Reference ID: rentraven
Expected start date: 15/11/2024
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