Salary : £ DOE + annual bonus of 5% based on company performance
Benefits : Birthday off paid, Xmas shut down as extra holiday, Simply Health plan, staff socials, massively subsidised town centre parking, Simply Health – eye care, chiropractor (not dental, although you can opt in and pay extra), Private medical inc family up to 4 kids, Death in service.
Hours : 9am-5pm Monday-Friday office based
Candidates must have their own car insured for business use, should the need to use their car arise.
Aspire Jobs are delighted to be working in an exclusive partnership with our professional services client, who are growing. Due to an internal move, they are now looking for a facilities assistant to join their growing operations team.
As a team, they are organising and hosting more and more functions both internal and external, and a large part of this role will be the organisation of said events. This includes setting up tables/chairs, liaising with outside suppliers for food and drinks from start to finish. This is NOT a "sat in front of a computer" type role but does need you to have computer skills including using Word and Excel. You will be responsible for ensuring that their client suite and meeting rooms are ready to be used at all times, making sure that they are clean and tidy. This will involve you making sure the kitchen area is also kept tidy. This is a real chance to make this facilities assistant role your own.
The role will also see you covering reception when needed, so you must look the part. A large part of this role will be communication both internally with staff at all levels (including partners and board directors) as well as external clients and suppliers; therefore, you must be good with people and have the ability to adjust your tone accordingly. You will also be flexible to undertake other roles as and when needed.
The facilities assistant role will give you the opportunity to get to know everyone within the business at 2 different sites in central Bournemouth.
The successful facilities assistant will:
* Have a can-do attitude, initiative, and growth mindset
* Have attention to detail and accuracy
* Understand what goes into fantastic customer/client service and have a desire to provide a brilliant client/employee office experience in a professional environment
* Exhibit high standards of professionalism
* Possess organisational skills
* Demonstrate communication skills – both written and verbal
* Be professionally presented
* Have energy and a real get up and go (this can be quite a physically demanding role)
Job Description
* Learn all ‘front of house’ tasks and cover reception when required, answering calls and greeting clients
* Set up meeting rooms in their client suite and other internal meeting rooms, ensuring the rooms are always client-ready and refreshments are available
* As required, greet and accompany clients/guests from reception up to their client suite or meeting rooms and provide refreshments
* Organise events and set out rooms in line with requirements
* Ensure desks are set up for new starters and cleared from leavers
* Answer tickets raised on their internal facilities system
* When required, help the morning Receptionist open incoming post and distribute to pigeonholes
* Carry out routine tasks, such as cleaning the coffee machines, tea towel swaps, and replenishing stock where necessary
Ideally, we would love all applicants to have some office experience; however, if you have worked in a customer/client service role where providing brilliant customer service has really mattered, we’d love to hear from you too.
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