Senior Customer Insight Analyst
Drive informed business decisions with our Senior Customer Insight Analyst role, a pivotal part of an upcoming data-driven project. Analyze customer data to uncover trends and insights, leveraging analytical tools to inform strategic choices. Regular reporting on performance enables us to identify areas for improvement.
We aim to optimize reporting methodologies and dashboards, champion new data tools, and develop predictive models that forecast trends and understand customer behavior.
Key Responsibilities:
* Analyze customer data to provide actionable insights and trends.
* Leverage analytical tools to uncover meaningful data-driven findings.
* Regularly report on performance and highlight opportunities for growth.
* Optimize reporting methodologies and dashboards to enhance decision-making.
* Champion new data tools and technologies.
* Develop predictive models to forecast trends and understand customer behavior.
Requirements:
* 5+ years of experience in a senior Data/Analytics role.
* Experience working with large datasets from an eCommerce/Retail background.