Robert Half are pleased to partner with a fast-paced PE backed business in Cambridge to hire their next revenue operations analyst. The role involves calculating sales commissions, forecasting, KPI processes, drive timely billing, improved revenue operations and reporting. The revenue operations analyst is a new role created to build out, administer and drive the global renewals process. Additionally, this position will play a critical role in analysing and forecasting revenue trends, ensuring accuracy in timely billing and reporting. The role will partner and collaborate with different functional teams, possess an analytical mindset, proficiency in data analysis and will report into the Commercial Finance Manager, it is a hybrid role based in Cambridge.
Key Responsibilities:
* Ensure all new and annual renewals are entered timely and correctly in the CRM with the appropriate CPI increases.
o Identify revenue leakage and areas of opportunity.
o Report on annual increases.
o Ensure revenue renewal forecasting accuracy, as part of month end close.
o Coordination with sales and the customer success leads to execute timely billing, revenue forecasting and renewals.
o Ensure accurate reporting of ACV, M&S, training, support, etc.
o Monitor and analyse customer retention and churn metrics.
1. Pipeline and sales productivity reporting; delivering accurate regional, product, and ind...